Tam Lo

Advocacy & Programs Lead at OCA Greater Houston
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Advocacy & Programs Lead
      • Aug 2023 - Present
    • Co-Founder
      • Feb 2023 - Present
    • United States
    • Financial Services
    • Collections Administrator
      • May 2022 - Present
    • Event Organizer/Co-founder
      • Apr 2021 - Present

      Event organizing for "Tokyo Night Festival," one of the newest and hottest night market events happening in Houston. The event is curated and focused on highlighting Japanese culture and community by bringing you a full plate of curated food vendors, merchandise, entertainments, car show, and so much more. • Defining and managing brand guidelines • Producing marketing and promotional materials/events • Creating content to provide SEO for all website and posts on social media platforms • Monitoring and managing social media • Providing internal communications to all involved parties (vendors, partners, sponsors, staffing, committee) • Conducting extensive customer and market research to promote event campaigns and create marketing initiatives through identifying KPIs and analyzing metrics • Securing event sponsorship with tiered packages, with large sponsors brands, such as Asahi, Diageo, Kikori Whiskey, iichiko, and more. • Event/vendor curation and sales, along with planning/mapping floor chart, booth pricing, contracts, and set up. • Hire key staffing, special guest appearances, MCs, or any other suitable individuals/parties, based of scale of event • Design a layout and agenda for this event; creating guides, tickets, programming, and any other marketing activities that provide content related to the event • Drawing in over 10,000 in attendance Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Keyholder/Head Barista
      • Feb 2018 - May 2022

      • Designing beverage menu and recipes. • Implementing new goals and strategies to build sales. • Maintenance of commercial equipment (Espresso bars, grinders, brewer, preventative maintenance of all equipment.). • Upselling/Suggestive selling retail products to customers with knowledge • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance. • Reviewed sales and gross profit reports to determine options for increasing market growth. • Helped with planning schedules and delegating assignments to meet coverage and service demands. • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Show less

    • Director Of Marketing Operations
      • May 2021 - Nov 2021

      • Defining and managing brand of company • Conducting campaigns for marketing initiatives • Producing marketing and promotional materials • Creating content to provide SEO for all website and posts on social media platforms • Monitoring and managing social media accounts on Instagram/Facebook with over 20K followers • Building following base from 11.7K followers to over 20K over 3-month span • Providing internal communications to all company employees • Serving as media liaison • Conducting customer and market research • Overseeing vendors, agencies, and agreements • Event coordination and production; creating timelines, programming content, producing marketing materials, and all media-based announcements Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Team Lead
      • Oct 2018 - Aug 2019

      • Overseeing food Production of over 200 lbs of food at a time. • Handling Commercial Equipment such as Meat slicer, Robot coupe, Salamander, Flat-top stove, 6 Spit Rotiserrie Oven, Low Temp/High Temp Dishwasher, La Marzocco Strada EE 3 Group, AccuTemp Steamer, Autofeed Juicer, Brick Oven, Wood Fire Grill, Fryer, etc,. • Food manager safety certified to maintain the quality of all consumable items and also the upkeep of the facility. • Managing sales volume between $70,000-$80,000 per week. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Jun 2014 - Oct 2017

      • Managing sales volume between $24,000-$70,000 per week.• Operational Audits (Analyzing metrics, P & L Analysis, Cash Managing).• Scheduling/payroll/labor management with Kronos system.• Hiring/Training/Managing a staffing of 17+ employees (Managing up to 50).• Issuing disciplinary conversations or documentation, based upon actions and violations to company policies• Coaching/Mentoring team to develop potential from within• Maintenance and fixing of commercial equipment (Espresso bars, grinders, brewer, preventative maintenance of all equipment.).• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns. Show less

    • Assistant Store Manager
      • Aug 2015 - Jun 2016

    • Shift Supervisor
      • Aug 2012 - Aug 2015

    • Barista
      • Feb 2012 - Aug 2012

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant
      • Mar 2010 - Jan 2013

      -Manage calendars, coordinate events, and detail meetings. -Communicate and organize priorities and commitments to ensure the executive's productivity daily -Handle confidential information and exercising discretion base on business purposes. -Coordinate meetings, create agenda, structure, goals, and time-based plans for assigned tasks. -Filing and organizing both physical and/or electronic versions of all necessary documents pertaining to company needs. -Written and digital correspondence on behalf of company. Show less

Education

  • Houston Community College
    2010 - 2014
  • University of Houston
    Bachelor of Business Administration - BBA

Community

You need to have a working account to view this content. Click here to join now