Experience

Northwest Children's Theater & School

• United States
• Performing Arts
• 1 - 100 Employee

• Marketing and Development Assisstant

  • Jul 2018 - Present



Deep End Theater

• Marketing Director, Instructor, Creative Team and Ensemble member

  • Nov 2016 - Present

  I handle all social media profiles for the theater, create events, flyers and postcards. I also perform in the ensemble shows, and teach sketch comedy classes. I handle all social media profiles for the theater, create events, flyers and postcards. I also perform in the ensemble shows, and teach sketch comedy classes.



Mercari, Inc.

• Japan
• Software Development
• 700 & Above Employee

• CX Team Member

  • Apr 2017 - Jul 2018



Portland Children's Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Membership Coordinator

  • Jan 2014 - Jan 2017

  Sales Generation and Support (50%)• Participates in and manages the membership renewal activities including phone, email, and hard copy communications.• Assists members throughout the course of their membership including joining, new member packets, new member questions, concerns, and renewals. • Collaborates cross-departmentally to develop and implement marketing materials for use by Front Desk Sales team. • Works collaboratively in the organization, planning and facilitating members-only events and member affinity group activities.Leadership (35%)• Provides leadership and support to the Front Desk Sales team through trainings and by working in the box office approximately eight hours per week to:o model exemplary customer serviceo train staff on new or highlighted membership components, benefits, or incentiveso share successful sales techniqueso foster an atmosphere of support, trust, and success among the Front Desk Sales teamo prepare Front Desk Sales Reps to effectively handle customer questions and complaints o serve as the key contact for internal and external membership-related questions and concerns.• Develops, manages, and communicates sales incentives for the Front Desk Sales team.• Collaborates with the Sales Manager to provide “down time” tasks for the Front Desk Sales team.• Prepares the Box Office till and opens the safe as needed.Membership Program Improvement (10%)• Works in partnership with other External Relations members to develop and implement member benefits materials.• Continuously evaluates process and procedures and recommends potential modifications to promote new avenues for membership growth.• Helps collect, analyze, and use member data for continual program improvement and enhancement.Technology (5%)• Works in collaboration with peers and other departments to ensure that membership and admission pages on the website, including e-commerce items, are up-to-date.



Afternoon Delight Improv

• Social Media Manager / Poster Designer / Video Editor

  • Aug 2013 - Jun 2016



Comedy Nerds United

• Site Admin / Podcast Co-host

  • 2011 - Dec 2014

  One of three hosts of a monthly podcast detailing news and events in the world of comedy. Editor of podcast. Wrote and published articles on website. Content curator. Administrator of websiteReport on various comedy events, live, as a member of the press. One of three hosts of a monthly podcast detailing news and events in the world of comedy. Editor of podcast. Wrote and published articles on website. Content curator. Administrator of websiteReport on various comedy events, live, as a member of the press.



Moonstruck Chocolate Co.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Sales Associate

  • Sep 2013 - Dec 2013

  Greet guests, suggest and sell truffles, make drinks, ring up guests. Greet guests, suggest and sell truffles, make drinks, ring up guests.



Northshore School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Summer Support Services

  • Jul 2010 - Sep 2012

  Lift large loads easily and transport without damage. Exercised organization skills by categorizing boxes and books. Used logic to resolve issues in the best way possible.Exercised flexibility by being able to take on many varying tasks every day. Sometimes organized files and books. Lift large loads easily and transport without damage. Exercised organization skills by categorizing boxes and books. Used logic to resolve issues in the best way possible.Exercised flexibility by being able to take on many varying tasks every day. Sometimes organized files and books.



Fun Rent

• Ticket Taker and Ride Monitor

  • Jun 2009 - Aug 2009

  Set up large equipment in morning. Take tickets and cash from customers. Supervise children on rides. Maintain friendly atmosphere with guest, parents and children. Set up large equipment in morning. Take tickets and cash from customers. Supervise children on rides. Maintain friendly atmosphere with guest, parents and children.