Experience

Helpful Digital

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Senior Consultant

  • Nov 2020 - Present

• Digital Communications Executive

  • Sep 2019 - Nov 2020



The Church of England

• Religious Institutions
• 700 & Above Employee

• Digital Communications Officer

  • Aug 2013 - Jan 2019

  - Managing the Church of England's online presence including Twitter, Facebook and Instagram with strategic growth in followers and engagement - Creating and implementing social media strategy - Training and consulting on social media best practise and ideas. - Delivering talks on social media to external charities and organisations - Designing and producing Mailchimp email newsletters - Web development and supporting project management on four major Church of England websites - Project managing including an intranet redesign and other major website development projects - Producing photography and graphic design work for online and print use - Planning & producing social media campaigns including content planning and creation - Spearheading innovative digital projects to further the Church of England's key messages including @OurCofE, @ChurchLive and CofE Digital Labs. - Supporting the communications team on national news stories and campaigns. - Collecting regular social media metrics and web analytics using Google Analytics. - Helping to produce engaging content for social media channels - Writing copy for the web, press releases and blogs. - Building and managing a content asset library - Managing external agencies to deliver content and product development



Diocese of Chichester

• United Kingdom
• Religious Institutions
• 1 - 100 Employee

• Communications Assistant

  • Oct 2011 - Aug 2013

  - Answering a busy switchboard and dealing with a variety of customer enquiries - Overseeing social media for the Diocese and training others in social media - Graphic design work for events and advertising - Responsibility of room bookings, equipment hire and catering - Contributing articles to the Chichester Magazine alongside editing and proofreading when necessary, - Designing and producing the weekly email newsletter - Assisting the Communications Officer. My graphic design work has been published in The Chichester Magazine, The Pompey Chimes, The West Hove Directory and miscellaneous printed publications. As Editor's Assistant, I helped to grow the readership of the Chichester Magazine, plan future articles and advise on the design and copy.



Grape Escapes

• Tour Administrator

  • Mar 2011 - Sep 2011

  Responsibilities include: - Processing customer information - Updating spreadsheets and keeping accurate records - Dealing with customer enquiries quickly and politely - Printing travel documents - Booking travel and liaising with hotels and wineries. Responsibilities include: - Processing customer information - Updating spreadsheets and keeping accurate records - Dealing with customer enquiries quickly and politely - Printing travel documents - Booking travel and liaising with hotels and wineries.



Grape Escapes

• Tour Administrator

  • May 2010 - Sep 2010

  Responsibilities include: - Processing customer information - Updating spreadsheets and keeping accurate records - Dealing with customer enquiries quickly and politely - Printing travel documents - Booking travel and liaising with hotels and wineries. Responsibilities include: - Processing customer information - Updating spreadsheets and keeping accurate records - Dealing with customer enquiries quickly and politely - Printing travel documents - Booking travel and liaising with hotels and wineries.