Paraeducator Special Education

• Oct 2008 - Present

Maintain a positive attitudeHelp students with IEPs - Moderate to Severe Special NeedsMaintain healthy relationships with the parentsCommunication is top priorityExtensive training in communication, behavior and autismMulti-task in a hectic environment (at times)Handle extremely stressful situationsMake quick decisions and find solutionsHelp lead teacher with IEP goals and data collectionHelp create goalsCreate PEC Systems - my specialtyTrained in CPI (Crisis Prevention)Trained in G Tube Feeding

Business Owner

• Jan 2021 - Present

Executive Assistant

• 2006 - 2008

Customer Service FirstThe face of the office / First impressionNotary Pubic servicesScreened calls and emails and responded appropriately for agentsGathered information / Prepared documentsTook payments Customer Service FirstThe face of the office / First impressionNotary Pubic servicesScreened calls and emails and responded appropriately for agentsGathered information / Prepared documentsTook payments

Loan Processor / Office Manager

• 2005 - 2006

Customer Service FirstFace of the office / First impressionReviewed financial statements and contacted institutions and customers to clarify details.Handled any conditions sent from underwriting departments.Prepared documents for underwriting by verifying client income, credit reports and other information.Maintained compliance with privacy and security requirements.Notary Public services Customer Service FirstFace of the office / First impressionReviewed financial statements and contacted institutions and customers to clarify details.Handled any conditions sent from underwriting departments.Prepared documents for underwriting by verifying client income, credit reports and other information.Maintained compliance with privacy and security requirements.Notary Public services

Manager / Point of Sale Coordinator

• 1989 - 2006

Assistant Manager:Hired as a cashier, promoted to management almost immediately.*Extensive training in Customer Service over five years.Handled customer complaints.Was responsible for large amounts of money (Longs hey day).Created daily schedules for the staff.Key carrier.POS Coordinator:Chosen to lead the five local Longs stores in going live on the new Point of Sale system - from manual entry to scanning.Was POS Coordinator for ten years.Communicated with management in all locations.Dealt with the California Dept of Weights and Measures during audits.

Server / Manager

• 1985 - 1989

Customer Service FirstHandled customer complaintsMaintained / nurtured relationships with regular guestsMade schedules for all staffInterviewed and Hired serversHandled money, balanced drawers, processed credit card payment batches and prepared bank depositsMulti-tasked in a busy restaurant environment Customer Service FirstHandled customer complaintsMaintained / nurtured relationships with regular guestsMade schedules for all staffInterviewed and Hired serversHandled money, balanced drawers, processed credit card payment batches and prepared bank depositsMulti-tasked in a busy restaurant environment