Talitha Mayhew

Customer Relations Manager at Vorster Technologies
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Contact Information
Location
eThekwini, KwaZulu-Natal, South Africa, ZA
Languages
  • English Full professional proficiency

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Talitha is a bright, energetic young individual. Her charisma coupled with her vibrant nature make her a breeze to work with. She is hard working, organised and always gives it her very best.

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Credentials

  • Teaching English as a Foreign Language (TEFL)
    The TEFL Academy - Leading EFL Teacher Trainer Provider
    Apr, 2021
    - Sep, 2024
  • Postgraduate Certificate of Education
    UNISA
    Jan, 2016
    - Sep, 2024

Experience

    • South Africa
    • Retail Office Equipment
    • 1 - 100 Employee
    • Customer Relations Manager
      • Sep 2022 - Present

      Build trusting relationships with the key customers of Vorster Technologies, by taking the time to understand their needs and find solutions to meet these, while also improving overall customer care of our existing book of clients. Taking the time to understand who our clients are; what needs they have and build a solid lasting relationship. Further, amoung retaining and looking after the current book of clients, also expanding the customer base to grow the company and brand overall; spreading our footprint nationally is the goal at the end of the day and we need to show South Africa that they can invest in Vorster Technologies as a trusted Service Provider. Communication is key in any organization or business, and it all starts with the Customer Relationship Manager. Let me help you find your needs or problems with your current solutions, understand them and propose a solution BEST suited for your company; that will improve efficiency and most importantly, will be COSE-EFFECTIVE. Show less

    • Personal Assistant/Sales Executive
      • Feb 2022 - Present

      Personal Assistant to the Director while also branching out into the industry of Sales!Let me help you with all your Office Automation and Telephony needs.- Cold Calling for New Business- Tele-canvasing for New Business- Building and Maintaining Relationships - Preparing Quotes/Proposals - Pitching Quotes/Proposals - Setting up and Attending Meetings - Follow-Ups with Clients - Client Leasing - Closing Deals - Ensuring the Deal Process is smooth - Training New Sales Executive & Preparing all Material needed - Assisting the Director & Sales Manager to run the Sales Team Assisting the Directors and Management, as well as the Sales Team where needed. Show less

    • Business Consulting and Services
    • Key Account Sales Manager
      • Apr 2021 - Aug 2021

      - Researching all relevant information of potential clients - Organizing all necessary documentation - Liaising with business partners - Assisting colleagues where needed with other aspects of the running of the business - Taking minutes at meetings - General admin duties - Researching all relevant information of potential clients - Organizing all necessary documentation - Liaising with business partners - Assisting colleagues where needed with other aspects of the running of the business - Taking minutes at meetings - General admin duties

    • Real Estate
    • 1 - 100 Employee
    • Self Employed
      • Apr 2020 - Oct 2020

      Assisting South African citizens get the most important document sorted; their Will as well as providing a product that covers all costs and expenses at death with Capital Legacy. Drafting, amending and storing of Wills and winding up estates at a small monthly premium! Assisting South African citizens get the most important document sorted; their Will as well as providing a product that covers all costs and expenses at death with Capital Legacy. Drafting, amending and storing of Wills and winding up estates at a small monthly premium!

    • Secretary
      • May 2018 - Mar 2020

      In this role I ensured that both schools were run efficiently, effectively, and children, parents and staff alike were looked after and were happy in all aspects. - Receiving and receipting all accounts and capturing payments on the Pastel system - Attending to emails daily and answering phone calls - Assisting in showing prospective parents around the school - Organizing all aspects that were part of the enrolment process - Ensuring the general upkeep of the school and gardens were maintained - Assisting the principal and teachers - Taking minutes at meetings - General admin duties and running of the office from a secretary perspective - Organizing and managing all aspects related to the general running of the office and school in general Show less

    • Office Manager
      • Sep 2015 - Dec 2016

      BVA strive to be THE leading firm of architects in South Africa and a world-class professional practice. We always try to exceed our clients expectations by providing unparalleled service through the focused and combined efforts of all our staff. Office Manager/Receptionist of the office. Coordinate and manage all aspects of the office. Liaise with the Directors and Architects at BVA. Receptionist: - Welcome customers - Call relevant person to see customer Phones: - Answering all calls - Forwarding calls onto relevant people - Maintenance of phones Travel: - Booking of flights, accommodation and transport Meetings: - Offer beverages - Set up beverages in the board room - Clear board room after meeting Conferences and Events: - Make sure all is in order for conference/event - Organize flights, transport and accommodation if necessary - Liaise will organizers Stationary: - Manage and maintain all stationery - Ordering of all stationery needed in the office Beauty: - Manage Beauty - Provide list of duties - Timesheet and leave form for her Petty Cash: - Manage petty cash Adhoc duties: - Printing and scanning of documents/drawings - Filing - Personal work for Directors - Shopping for the office - Manage the IT (back ups etc) - Post Show less

    • Recruitment Researcher and Consultant/PA to MD
      • Dec 2014 - Aug 2015

      Recruiting the best possible candidate for positions available in the Agriculture, Financial, IT, Managerial and Engineering. Searching and researching the candidate. Marketing & Branding - Understanding and identifying the target market - Contributing to and editing the monthly newsletter - Using a bulk mailing system to distribute the newsletter to clients - Advertising current positions to candidates using the bulk mailing system Updating & maintaining the following social media platforms: - LinkedIn - Facebook - Twitter - Updating and maintaining the company website - Sharing available positions on LinkedIn, Facebook and Twitter - Updating the pages in terms of articles related to recruitment as well as other business related articles Office Admin & support - Searching on job portals, databases, etc - Counter-searching on LinkedIn and Facebook to find out as much as possible about the candidate - Loading adverts onto job portals & websites - Replying and screening application/responses to adverts - Conducting first call telephonic interviews with candidates - Referencing candidates - Performing criminal and credit checks on candidates - Putting together placement files for candidates - Filing relevant documentations - Setting up interviews between my MD and candidates, and between clients and candidates - Communicating effectively and efficiently with clients and candidates to maintain a strong line of communication - Providing support to colleagues when needed in terms of doin searches - Participating in a group effort in doing Project Plans Clients - Maintaining & managing existing clients and growing the relationships - Identifying and engaging new clients - Maintaining strong lines of communication - Liaising with clients regarding their positions and candidates which were sent it - Liasing with clients on vital information about positions - Communicating with clients on feedback on candidates and helpful pointers to continue the search for the position Show less

Education

  • HFPA
    Personal Training, Health and Physical Education/Fitness
    2022 - 2022
  • University of South Africa/Universiteit van Suid-Afrika
    Postgraduate Certificate of Education, Foundation Phase and Early Childhood Development
    2016 - 2017
  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Arts (Hons), Psychology
    2013 - 2014
  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Arts (BA), Psychology
    2010 - 2012

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