Experience

GBTech

• India
• IT Services and IT Consulting

• Co-Founder and CEO

  • Sep 2022 - Present

  Like most founders, I do every role in the company from high-level strategy to cold calling. My passion is culture and the most important thing to me is that our people have a say in shaping GBTech. Like most founders, I do every role in the company from high-level strategy to cold calling. My passion is culture and the most important thing to me is that our people have a say in shaping GBTech.



Tayto Snacks

• Ireland
• Food and Beverage Manufacturing
• 1 - 100 Employee

• IT Business Development

  • May 2023 - Present

  Identify and implement process and systems improvements and to support the IT Manager and the Network analyst in the design, implementation and delivery of all IT aspects of specific business projects and operational elements. Take ownership of the existing IT project pipeline and deliver same to agreed specifications and timelines. Lead training and development of Support the design, implementation and testing of all disaster recovery plans. Provide support and cover to IT Manager and Network Analyst. Show less



PaperLess For Sage - The Choice of Sage Users to Manage and Process Invoices

• Head of Technical Support and Testing

  • Apr 2019 - Apr 2023

  Actively participate in the continuous development of PaperLess software. Management of Support, Implementation and Testing Team. Making sure SLA Management of Incidents and Tasks is followed. Actively participate in the continuous development of PaperLess software. Management of Support, Implementation and Testing Team. Making sure SLA Management of Incidents and Tasks is followed.



Brilliance Services

• United Kingdom
• Construction

• IT Project Manager

  • Nov 2015 - Dec 2017

  Lead project teams to ensure that projects are completed as scheduled, maintain an excellent relationship with the management team, subcontractors, and internal project team. Management of software risk assessment and have permanent interaction with design and development teams to ensure deliverable dates and details are achieved. Setup of the test environment, testing of the standard solution and the custom code, create the user training documentation. Conduct test acceptance by users and users training. Show less



MYOB

• Australia
• Software Development
• 700 & Above Employee

• Technical Support Team Lead

  • Dec 2011 - Dec 2015

  Isolate, replicate, and report defects and verify defect fixes. Perform software installations, configuring the system application and ensuring the product is available and running on the customers’ machines. Ensure that the implementation of the system can be implemented in the most efficient way. • Deal with customers that are willing to implement the new application, and understand their intentions and the timeframe expected for each project, ensuring that the technical requests are attended to so the process can be carried out the most smoothly and best way possible. Support customers through user acceptance testing with full training and support on all issues until their project goes live, liaising with the support representative responsible for the installation Show less



Mercer

• Portugal
• IT Services and IT Consulting

• Project Management Consultant

  • Jul 2006 - Jan 2010

  In recognition of my contributions, I was subsequently promoted to the position of Junior Project Manager. In this capacity, I assumed the responsibility for overseeing the Financial Software Project, an internal initiative aimed at optimizing financial reporting through the utilization of Crystal Reports and the automation of financial software functionalities. This engagement required me to leverage my analytical acumen and project management skills to ensure the successful alignment of technological advancements with our financial operations. Show less

• Investment Analyst

  • Jan 2005 - May 2006

  Joined Mercer as an Investment Analyst within the Investment Department, a role that provided me with valuable insights into the intricacies of the business landscape. Through the acquisition of comprehensive knowledge about the entirety of our operational processes, I identified strategic opportunities for process automation. This endeavor was driven by the dual objectives of enhancing productivity and mitigating the risks associated with human errors and manual interventions. Joined Mercer as an Investment Analyst within the Investment Department, a role that provided me with valuable insights into the intricacies of the business landscape. Through the acquisition of comprehensive knowledge about the entirety of our operational processes, I identified strategic opportunities for process automation. This endeavor was driven by the dual objectives of enhancing productivity and mitigating the risks associated with human errors and manual interventions.