Experience

Vero Screening, An Accurate Background Company

• United Kingdom
• Human Resources
• 100 - 200 Employee

• Global Services Administrator

  • Jun 2022 - Present

  Supporting closely the Team Leader, compliance, CRM manager and suppliers in improving processes; training to streamline and make international credit, criminal and directorship checks more efficient. Proficient on platforms such as Icover, Cisive Blue Umbrella, CRI group, Certn, EBI, Stubbs Gazette, CIFAS, WK Risk Management, Red Flag Screening, Neotas. Also, happy to assist the new starters, make sure that the directory is updated with the last requirements and creating/ upgrading training material when needed.Engaged with extra activities in the company including candidate screening coordinator role - working closely with the candidates, software testing and representing employees in the monthly forum, also always referring new successful employees to join the company.

• Junior Data Analyst

  • Mar 2022 - Jun 2022

  Working closely with departments Client Relationship Managers, Employment Screening Researchers, Candidate Screening Coordinators and Compliance team using data mining to extract information from employment and education verification payments data sets and identify correlations and patterns; preparing reports and presenting these to management; identifying and recommending new ways to save money by streamlining business processes; monitoring data quality and removing corrupt data; communicating with suppliers and internal clients to understand data content and business requirements.

• Employment Screening Researcher Services

  • Jul 2021 - Mar 2022

  Administration focused role involving online and phone payments for education verification (Auradata, UK online stores, C-First, Flywire, HEDD, MIE, Qualification Check, Student Clearing House, Workpass, etc.); handling Refinitiv compliance and Lexis Nexis media analysis; databases ID and address checking, Equifax FCA and directorship checking; Lexis Nexis electoral roll address checking; supporting Reference Response and Research Admin email boxes; also happy to assist the trainees when needed. Recognised for attention to detail and finding solutions that were previously unnoticed.

• Employment Screening Researcher

  • May 2021 - Jul 2021

  Temporary administrative role.



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Agent - Home Based

  • Nov 2020 - Dec 2020

  NHS Test and Trace Programme, working with isolation case monitoring calls. Temporary role. NHS Test and Trace Programme, working with isolation case monitoring calls. Temporary role.



Living Attraction

• Accommodation Manager

  • Jul 2020 - Oct 2020

  Living Attraction is a new company that has employees who take turns between volunteer work and self-employment and I had the opportunity to participate in both working with bookings management, monitoring of holiday lets and cleaning supervision; staff management and delegation of duties; updating and maintaining the company website; client and guest services management; complaints handling; pricing and quotation; conducting property inspections; purchasing. Living Attraction is a new company that has employees who take turns between volunteer work and self-employment and I had the opportunity to participate in both working with bookings management, monitoring of holiday lets and cleaning supervision; staff management and delegation of duties; updating and maintaining the company website; client and guest services management; complaints handling; pricing and quotation; conducting property inspections; purchasing.



WHITMAN LABORATORIES LIMITED

• Assembly Operative

  • Oct 2019 - Jul 2020

  Gained valuable insights into production of cosmetic goods for multinational company, for instance in maximising efficiency and quality control. Gained valuable insights into production of cosmetic goods for multinational company, for instance in maximising efficiency and quality control.



Affinion

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Brazilian Portuguese Speaking Contact Centre Agent

  • Apr 2019 - Oct 2019

  Customer focused role involving analysis of payments and benefits; handling telephone and e-mail enquiries; complaints handling; member and client support (this required a comprehensive knowledge of company products and services). Customer focused role involving analysis of payments and benefits; handling telephone and e-mail enquiries; complaints handling; member and client support (this required a comprehensive knowledge of company products and services).



St John's College, Southsea

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Kitchen Assistant

  • Mar 2018 - May 2019

  Gain insights into hospitality and event organisation, serving customers of different age groups and cultures daily. Gain insights into hospitality and event organisation, serving customers of different age groups and cultures daily.



Mint Events, Chefs and Events, Appetite 4 work

• Hospitality Events Outdoor/ Indoor

  • Oct 2017 - Apr 2019

  Rolling Stones Concert and Gala Festival (London); Goodwood Festival of Speed and Glorious (Chichester); Boomtown Fair (Winchester); Victorious Festival (Portsmouth); The Duke of Buckingham Pub (Portsmouth); St. Johns College (Portsmouth); University of Portsmouth; Wedding Events; Christmas Events. Rolling Stones Concert and Gala Festival (London); Goodwood Festival of Speed and Glorious (Chichester); Boomtown Fair (Winchester); Victorious Festival (Portsmouth); The Duke of Buckingham Pub (Portsmouth); St. Johns College (Portsmouth); University of Portsmouth; Wedding Events; Christmas Events.



Walmart

• United States
• Retail
• 700 & Above Employee

• Commodity Analyst

  • Jun 2015 - Aug 2017

  Daily analysis of KPIs; Forecast analysis; supplier services; negotiations in purchasing and selling; brand selection and pricing for advertisements; monitoring of distribution and supply; sales performance monitoring.

• Marketing Analyst

  • Jan 2015 - Jun 2015

  Budgetary control for printed media; dealing with vendors and advertising agencies; graphic material review and approval.



Laboratório Cristália

• Pharmaceutical Manufacturing
• 700 & Above Employee

• Marketing Assistant

  • Nov 2013 - Jan 2015

  Budgetary control for printed media; dealing with vendors and advertising agencies; graphic material review and approval; promotional strategy management of anaesthesia inhaler purchasing. Budgetary control for printed media; dealing with vendors and advertising agencies; graphic material review and approval; promotional strategy management of anaesthesia inhaler purchasing.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Marketing Assistant

  • Mar 2008 - Jun 2008

  Executing and monitoring promotional campaigns; leading teams; managing client communications; delivering workshops on service excellence and resource allocation and efficiency. Executing and monitoring promotional campaigns; leading teams; managing client communications; delivering workshops on service excellence and resource allocation and efficiency.