Community Marketing Manager

• Jul 2023 - Present

Marketing Manager

• Apr 2022 - Jun 2023

-Build and maintain the company website, Eventbrite, monthly newsletter, social media, and Google Business pages -Co-design, strategize and track OOH advertising and digital paid advertisements -Curate, shoot, and edit video and photo content for @timeoutmarketmiami and all other marketing campaigns -PR communication, event planning, and marketing efforts for over 16 restaurants -Full program execution of multiple events each week -Build and maintain the company website, Eventbrite, monthly newsletter, social media, and Google Business pages -Co-design, strategize and track OOH advertising and digital paid advertisements -Curate, shoot, and edit video and photo content for @timeoutmarketmiami and all other marketing campaigns -PR communication, event planning, and marketing efforts for over 16 restaurants -Full program execution of multiple events each week

Client Relationship Manager

• Oct 2021 - May 2022

-Ensures appropriate recognition and exceptional service for all guests throughout the property-Creates and retain customer relationships to build new business clientele-Strategizes best client practices for Catch brand maintenance-Participate in general customer service, as well as crisis mitigation (as needed)-Management and onboarding of front-of-house new hires

VIP Experiences

• May 2021 - May 2022

Maître D

• Dec 2019 - May 2022

Associate Product Manager

• Sep 2020 - Apr 2021

-Directed product through customer feedback cycles using data evaluation methods -Implemented product developments based on internal feedback for future program iterations -Managed lead generation, product enhancements and research for new user-centric product experiences -Daily projects included brief and topic reports, e-learning integration, copywriting and revision, SEO and metrics analysis -Directed product through customer feedback cycles using data evaluation methods -Implemented product developments based on internal feedback for future program iterations -Managed lead generation, product enhancements and research for new user-centric product experiences -Daily projects included brief and topic reports, e-learning integration, copywriting and revision, SEO and metrics analysis

Style Consultant

• Sep 2019 - Mar 2020

-Building client relationships for personalized shopping experiences -Ranked in the top 3 out of 25 store sellers within the first two weeks -Working closely with management staff to conceptualize marketing campaigns and strategies -Help ensure the boutique environment feels inspiring and that product is easily accessible -Building client relationships for personalized shopping experiences -Ranked in the top 3 out of 25 store sellers within the first two weeks -Working closely with management staff to conceptualize marketing campaigns and strategies -Help ensure the boutique environment feels inspiring and that product is easily accessible

Orientation Leader

• Aug 2018 - Jan 2020

Campus Tour Guide

• Aug 2018 - Jan 2020

Social Media Coordinator

• Aug 2018 - Jan 2020

-Managed, scheduled and created content for the Welcome Center’s Instagram page to ensure engagement from audiences-Defined and measured processes for campus visit programs to translate learnings into social media page growth-Delivering customized lectures and tours-Conducted trend analysis for the college recruitment industry to ensure current campaigns retained success-Handled feedback analysis based on social media reports and in-person activation assessment

Design Intern

• May 2019 - Aug 2019

-Created visual content creation to be shared on digital media platforms -Sourced materials and developed designs for new jewelry collections -Curated visual storefront displays under direct supervision of Donna Karan -Price point research and private product sales planning education -Created visual content creation to be shared on digital media platforms -Sourced materials and developed designs for new jewelry collections -Curated visual storefront displays under direct supervision of Donna Karan -Price point research and private product sales planning education

Marketing Intern

• Oct 2017 - Jun 2018

-Learned the foundations of general sales and marketing techniques -Edited raw photos and tagged custom content for ease of archival retrieval -Assisted in photoshoot set-up, NYFW support and upkeep of showroom -Learned the foundations of general sales and marketing techniques -Edited raw photos and tagged custom content for ease of archival retrieval -Assisted in photoshoot set-up, NYFW support and upkeep of showroom

Store Manager, Stylist

• Apr 2016 - Dec 2016

Teacher Assistant

• Apr 2016 - Jul 2016