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Bio

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Credentials

  • Claims Adjuster
    State Farm ®
    Apr, 2019
    - Sep, 2024

Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Billing Coordinator
      • May 2023 - Present
    • United States
    • Medical Practices
    • Billing Specialist - Patient Accounts
      • Jul 2022 - May 2023

    • Front Office Representative
      • Dec 2021 - Jul 2022

    • United States
    • Insurance
    • Claims Associate
      • Mar 2019 - Nov 2021

      Work with policy holders, claimants, agent offices, and other insurance carriers to move the claim forward as possible, ultimately closing the claim. Work with policy holders, claimants, agent offices, and other insurance carriers to move the claim forward as possible, ultimately closing the claim.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • TLC 2 - Escalations
      • Apr 2016 - Mar 2019

      Assisted customers with escalations that were complexed. Scheduled appointments. Called technicians for ETAs. Provided a world class customer service experience. Assisted customers with escalations that were complexed. Scheduled appointments. Called technicians for ETAs. Provided a world class customer service experience.

    • United States
    • Hospitals and Health Care
    • Call Center Representative
      • Nov 2012 - Apr 2016

      Greeted patients of the office of eight cardiologists. Provided a the ultimate customer service experience to every patient, visitor and colleague. Assisted with scheduling and rescheduling appointment, also retained and sent medical records to different doctor's offices that requested them. Greeted patients of the office of eight cardiologists. Provided a the ultimate customer service experience to every patient, visitor and colleague. Assisted with scheduling and rescheduling appointment, also retained and sent medical records to different doctor's offices that requested them.

Education

  • Colorado Technical University
    Master of Business Administration - MBA, Healthcare Management
    2022 - 2023
  • Colorado Technical University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2020 - 2021
  • Independence University
    Associate's degree, Business Management and Accounting
    2018 - 2020

Community

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