Talia Purdy
Cafe Supervisor and Waitress at Shelter Brewing Co- Claim this Profile
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Topline Score
Bio
Credentials
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Responsible Service of Alcohol
Australian Hotels Association WADec, 2020- Nov, 2024
Experience
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Shelter Brewing Co
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Restaurants
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1 - 100 Employee
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Cafe Supervisor and Waitress
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Sep 2021 - Present
With over two years of dedicated service at Shelter Brewing Co., I have spent the last year excelling in the role of Cafe Supervisor. Holding an RSA certification, I have played a pivotal role in ensuring seamless table service operations at this dynamic brewery venue. In addition to managing supplies and overseeing inventory, I have been entrusted with training new cafe staff, encompassing comprehensive instruction in food preparation and barista skills. My experience extends to coordinating and executing a range of events, both large-scale and intimate gatherings, showcasing my adaptability and versatility. Prioritizing customer satisfaction, I am committed to delivering exceptional service, leaving patrons with a memorable experience. Proficient in opening and closing procedures, I have demonstrated sound staff and time management skills throughout my tenure. Furthermore, I took the initiative to design and implement new procedures and checklists, contributing to the operational efficiency of the cafe. Show less
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Sensations Cafe
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Busselton, Western Australia, Australia
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Barista and FOH Staff member
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Sep 2019 - Dec 2022
During my short time at Sensations Cafe, I excelled in the dual roles of Barista and Waitress. Gaining my Barista Certificate while working and attending school full-time, I demonstrated expertise in coffee preparation and providing customer service using a POS system. In addition to handling cash and dishwashing, I took on responsibilities such as training new staff and providing barista training to new staff members. I actively contributed to the success of special events, including catering services for weddings, birthdays, and local gatherings. As a junior team member, I upheld a positive and collaborative work environment, while ensuring impeccable standards of cleanliness and orderliness throughout both customer service and back-of-house areas. Show less
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Education
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Busselton Senior High
Wace, ATAR