Manager, Client Service Excellence

• Jan 2022 - Present

- Act an internal consultant to drive productivity and maximize profitability across the firm- Leverage qualitative and quantitative data in order to identify and solve for inefficiencies pertaining to productivity and transformation- Work directly with Compliance, Product, Technology, and Professional Development teams to support the roll out of new initiatives across the organization- Develop learning roadmaps and materials; implement training strategies to bolster effective rollout across the firm Show less

Senior Associate, Client Service Excellence

• Jul 2021 - Jan 2022

Associate, Client Services Team

• Sep 2019 - Jul 2021

Psychology Research Assistant

• Sep 2017 - May 2019

Storefront Manager, Co-Owner

• Sep 2015 - May 2019

Owner of 501(c)(3) non-profit student run business that facilitates the open exchange of physical materials as well as knowledge-based resources among members of the Washington University and larger St. Louis communities. Owner of 501(c)(3) non-profit student run business that facilitates the open exchange of physical materials as well as knowledge-based resources among members of the Washington University and larger St. Louis communities.

Summer Associate

• May 2018 - Aug 2018

AlphaSights is a global leader in knowledge search. Our mission is to connect the world’s top professionals with the world’s best knowledge, helping them improve critical decisions, sharpen their thinking and drive business forward. AlphaSights is a global leader in knowledge search. Our mission is to connect the world’s top professionals with the world’s best knowledge, helping them improve critical decisions, sharpen their thinking and drive business forward.

Research Assistant

• Jun 2017 - Jul 2017

Human Resources Intern

• Jun 2016 - Aug 2016