Field Services Engineer

• Sep 2022 - Present

Medical Field Service Engineer

• Aug 2019 - Sep 2022

• Travel between hospitals, surgeries and medical centres for the maintenance and repairs of Stryker’s high tech equipments including defibrillators, electric beds and chairs. • Carry out scheduled PPMs and audits of new and exciting equipments. • Travel between hospitals, surgeries and medical centres for the maintenance and repairs of Stryker’s high tech equipments including defibrillators, electric beds and chairs. • Carry out scheduled PPMs and audits of new and exciting equipments.

Field Service Engineer

• Oct 2018 - Aug 2019

Application Specialist

• Aug 2017 - Sep 2018

-Assist requirement gathering and business analyst tasks for eCOA collection, reporting and data transfer.-Assist the development of eCOA solutions using TrialMax platform (Web, Slate, Touch) according to the requirements gathered and interpretation of the client clinical protocol.-Create standard online reports in TrialManager web portal, using SQL.-Assist Project Managers to ensure complete review of application design for end user use and adherence to a clinical protocol; supporting unit testing as able.-Assist in troubleshooting potential issue/bug.-Perform localization of eCOA solutions.

Technical Specialist

• Aug 2016 - Aug 2017

- Assist in troubleshooting potential issues/bugs.- Assist delivery of eCOA solutions using TrialMax platform.- Performing reviews of master screen reports and eDiary design.- Assist with functional requirement gathering, documentation creation and unit testing.

Trainee Biomedical Engineer

• Jul 2016 - Aug 2016

- Carry out PPM on ECG machines, defibrillators, blood pressure and a various types of medical equipment. - Troubleshooting and fault finding. - Equipment Auditing. - Perform electrical safety tests in correspondence to the IEC 60601.1 Standard - Carry out PPM on ECG machines, defibrillators, blood pressure and a various types of medical equipment. - Troubleshooting and fault finding. - Equipment Auditing. - Perform electrical safety tests in correspondence to the IEC 60601.1 Standard

Trainee Biomedical Engineer ( Work Experience)

• Nov 2015 - Jul 2016

· Carry out repair plans on a various types of medical equipment and writing technical reports accordingly. · Troubleshooting and fault finding up to component level. · Equipment Refurbishing according to manufacturer specifications. · Perform electrical safety tests in correspondence to the IEC 60601.1 Standard · Carry out repair plans on a various types of medical equipment and writing technical reports accordingly. · Troubleshooting and fault finding up to component level. · Equipment Refurbishing according to manufacturer specifications. · Perform electrical safety tests in correspondence to the IEC 60601.1 Standard

Admin & Customer Service Assistant (Work Experience)

• Sep 2015 - Oct 2015

• Processing invoices to clients and suppliers in a timely manner. • Typing correspondence and documentation. • Dealing with customer inquiries. • Answering telephone calls and replaying emails. • Filing. • General admin duties. • Processing invoices to clients and suppliers in a timely manner. • Typing correspondence and documentation. • Dealing with customer inquiries. • Answering telephone calls and replaying emails. • Filing. • General admin duties.

Gateway Assessor

• Jul 2015 - Sep 2015

• Assessing clients’ problems using sensitive listening and questioning skills. • Identifying key information time limits, key dates, any requirement for urgent advice or action. • Identifying and summarize the essence of the problem. • Establishing what the client wants. • Making arrangements for appointments and informing clients of what is required of them and what to expect. • Assessing clients’ problems using sensitive listening and questioning skills. • Identifying key information time limits, key dates, any requirement for urgent advice or action. • Identifying and summarize the essence of the problem. • Establishing what the client wants. • Making arrangements for appointments and informing clients of what is required of them and what to expect.

Research and Development Engineer (Internship)

• Mar 2014 - Jun 2014

Duties: • Research and Development of orthopedic implants. • Working closely with other professionals and engineers. • Product Design & Development of orthopedic implants. • Co-ordinate technicians and craftspeople. • Provide reports and analysis of tasks given by Research and Development department. • Helping to prepare company technical files. Duties: • Research and Development of orthopedic implants. • Working closely with other professionals and engineers. • Product Design & Development of orthopedic implants. • Co-ordinate technicians and craftspeople. • Provide reports and analysis of tasks given by Research and Development department. • Helping to prepare company technical files.