Tales G.

Revenue Operations Specialist at Metaloop
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • English Full professional proficiency
  • Portuguese Native or bilingual proficiency

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Credentials

  • Understanding Machine Learning
    DataCamp
    Sep, 2022
    - Sep, 2024
  • Introduction to DAX in Power BI
    DataCamp
    Jun, 2022
    - Sep, 2024
  • Introduction to SQL Server
    DataCamp
    Nov, 2021
    - Sep, 2024
  • Data-Driven Decision Making for Business
    DataCamp
    Sep, 2021
    - Sep, 2024
  • Introduction to Power BI
    DataCamp
    Jul, 2021
    - Sep, 2024
  • Data Manipulation with pandas
    DataCamp
    Jul, 2020
    - Sep, 2024
  • Intermediate Python
    DataCamp
    Jun, 2020
    - Sep, 2024
  • Outbound Marketing & Sales
    Outbound Marketing (Agora é Reev)
    Oct, 2018
    - Sep, 2024

Experience

  • Metaloop
    • Austria
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Revenue Operations Specialist
      • Nov 2022 - Present

      • Process optimization: streamlining revenue-generating processes and identifying opportunities for efficiency improvements. • Supported the creation and implementation of the Quality Management System and preparation for ISO 9001 certification. Certified with zero deviations. • Collaboration with other departments: working cross-functionally (marketing, sales, operations, product, and finance) to optimize revenue growth and overall performance. • Salesforce Administrator • Process optimization: streamlining revenue-generating processes and identifying opportunities for efficiency improvements. • Supported the creation and implementation of the Quality Management System and preparation for ISO 9001 certification. Certified with zero deviations. • Collaboration with other departments: working cross-functionally (marketing, sales, operations, product, and finance) to optimize revenue growth and overall performance. • Salesforce Administrator

  • ZOOMtecnologia
    • Brazil
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Strategic Planning Specialist
      • Aug 2022 - Nov 2022

      • Conducting internal research and data analysis (Sales, Operation and Financial) to identify potential risks and opportunities.• Developing strategic plans (based on research and data analysis) that align with the organization's goals and objectives.• Facilitating planning sessions with senior leaders and other stakeholders to gather input and build consensus around strategic priorities.• Supported the creation and implementation of the Quality Management System and preparation for ISO 9001 certification.• Oracle Netsuite ERP Administrator

    • Senior Business Intelligence Analyst
      • Sep 2021 - Aug 2022

      • Development of dashboards to monitor company operations and performance (Oracle Netsuite, Power BI).• Business processes mapping, analysis and redesign aiming greater value creation (BPM + VSM).• Conducting process and quality internal audits.• Analysis of government market data to support strategic decisions.• Oracle Netsuite ERP Administrator: functional consultant, form customization, saved searches, report setup, bulk updates, bulk imports.

    • Business Analyst
      • Sep 2020 - Aug 2021

      • Sales process mapping and redesign.• Analysis of Gov market data to support Executives' decision.• International customers prospection.• Oracle Netsuite ERP Administrator: functional customizations, saved searches, report configuration.

  • O Sonar
    • Brazil
    • Government Relations Services
    • Co-Founder
      • Sep 2015 - Aug 2020

      • Finalist in the biggest Brazilian startup acceleration program, Inovativa 2017-1 (SEBRAE). • Business model ideation, implementation and validation. • Sales process modeling, deployment and monitoring (KPIs). • Outbound B2G strategy development: conversion rate increased by 80%. • Team building and management. • Finalist in the biggest Brazilian startup acceleration program, Inovativa 2017-1 (SEBRAE). • Business model ideation, implementation and validation. • Sales process modeling, deployment and monitoring (KPIs). • Outbound B2G strategy development: conversion rate increased by 80%. • Team building and management.

  • Grupo Rialma S.A.
    • Brazil
    • Construction
    • 100 - 200 Employee
    • Mechanical Engineer
      • Mar 2013 - Sep 2013

      • Wind farm layout design, calculation of power generation capacity. • Anemometric data analysis (WAsP). • Technical team leader (field jobs): assembly and maintenance of towers. • Wind farm layout design, calculation of power generation capacity. • Anemometric data analysis (WAsP). • Technical team leader (field jobs): assembly and maintenance of towers.

  • Westgate Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Maintenance Technician
      • Dec 2009 - Mar 2010

      • Preventive maintenance of facilities. • Corrective maintenance of A/C and heaters. • Customer service - basic maintenance. • Preventive maintenance of facilities. • Corrective maintenance of A/C and heaters. • Customer service - basic maintenance.

Education

  • Florida International University
    Master of Science - MS, Engineering Management - Entrepreneurship Track
    2014 - 2016
  • Universidade de Brasília
    Engineer's degree, Mechanical Engineering
    2008 - 2013

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