Experience

Irshad Center

• Jordan
• Mental Health Care
• 1 - 100 Employee

• Program Coordinator

  • Jun 2022 - Present

  -Coordinate the workshops and sessions with the clients and the company.-Expedite the resolution of clients' issues to maximize satisfaction.-Handle communication between clients and the company.-Schedule meetings and be present in meetings.-Keep the CRM database up to date.-Support in the aftersales surveys. -Content creation for B2B platforms LinkedIn and Twitter. -Coordinate the workshops and sessions with the clients and the company.-Expedite the resolution of clients' issues to maximize satisfaction.-Handle communication between clients and the company.-Schedule meetings and be present in meetings.-Keep the CRM database up to date.-Support in the aftersales surveys. -Content creation for B2B platforms LinkedIn and Twitter.



International Success Center

• Office Administrator

  • Oct 2020 - May 2022

  -Develop and improve existing processes and systems relating to access arrangements.-Work as a focal point between stakeholders and staff to keep a two ways communication between stakeholders and staff.-Support continuous improvement in the efficiency/cost effectiveness/quality of service delivery in the department.-Provide accurate data to support management and financial systems.-Manage and follow up for the center's social media pages ( Facebook, Instagram), and assure to be update the content.



Freelance

• Freelance Architect

  • 2019 - 2020



Tubaila Team Workshop

• Design Services
• 1 - 100 Employee

• Trainee Architect

  • Jun 2018 - Aug 2018