Experience

Gur Insurance Group - גור קבוצת ביטוח

• Israel
• Insurance
• 1 - 100 Employee

• Salesforce Administrator

  • Dec 2022 - Present

  Streamlined business processes by configuring Salesforce to match organization requirements.Created and maintained custom objects, fields, workflows, and validation rules.Collaborated with stakeholders to identify and implement system enhancements.Supported the sales team by generating reports, analyzing sales data, and providing actionable insights to drive revenue growth in Salesforce and Tableau.Provided user support and troubleshooting, addressing inquiries, and resolving system-related issues promptly.Creative and analytical thinker with strong problem-solving skills. Show less

• Project Manager

  • Jan 2020 - Jul 2023

  Developed and executed project plans, including defining project scope, timelines, budgets, and resource requirements.Developed project plans and timelines, ensuring that milestones were achieved on time and within budget.Implemented project management best practices, including Agile and Waterfall methodologies, to ensure successful project delivery.Managed stakeholder expectations and provided regular project status updates to senior leadership and other stakeholders.Coordinated with external vendors to ensure that the project was delivered to specifications and within budget.Provided ongoing communication and training to end-users to ensure adoption and engagement.Managed project risks and mitigated issues to ensure successful project delivery.Wrote detailed requirement documents and working plans. Show less

• Insurance Operations & Support Manager, IT Department

  • Dec 2018 - Dec 2019

  Interface control.Performed QA tests for internal systems.Provided ongoing technical support and problem-solving for agents.Monitored productivity and optimize procedures to reduce costs.Working knowledge of internal computer applications and Salesforce.



Migdal Group

• Israel
• Insurance
• 700 & Above Employee

• Operations Supervisor

  • May 2017 - Aug 2018

  Led a team of up to 15 associates in a manufacturing environment, overseeing production schedules, quality control, and inventory management. Ensured and maintained procedures to protect sensitive information. Conducted regular performance evaluations and provided coaching and feedback to team members to improve performance and engagement. Maximised team potential through guidance and training. Led a team of up to 15 associates in a manufacturing environment, overseeing production schedules, quality control, and inventory management. Ensured and maintained procedures to protect sensitive information. Conducted regular performance evaluations and provided coaching and feedback to team members to improve performance and engagement. Maximised team potential through guidance and training.


Israeli Military Intelligence
• Israel
• Armed Forces
• 700 & Above Employee
• Project Manager

  • Mar 2014 - Mar 2016