Experience

The Piano Works Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Barback

  • Jan 2023 - Present

  *Monitored inventory levels and proactively ordered supplies to ensure smooth bar operations. *Played a key role in maintaining the cleanliness and organization of the beverage operation, including proper storage and rotation of products. *Demonstrated exceptional customer service and communication skills by assisting servers with requests and handling customer complaints professionally. *Maintained a clean and well-stocked bathroom environment for customers throughout each shift. *Monitored inventory levels and proactively ordered supplies to ensure smooth bar operations. *Played a key role in maintaining the cleanliness and organization of the beverage operation, including proper storage and rotation of products. *Demonstrated exceptional customer service and communication skills by assisting servers with requests and handling customer complaints professionally. *Maintained a clean and well-stocked bathroom environment for customers throughout each shift.



UEA Students'​ Union

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Student Voice & Communities Coordinator (SSF and PG)

  • Oct 2021 - Dec 2021

  *Overseeing Postgraduate community (supporting academic representation, campaigns, research and full time officer support). *Coordinating Postgraduate committee and Assembly. *Organising Postgraduate elections and training. *Overseeing social sciences faculty (Organising course rep and convenor training, elections, student forums and committees, liaising with student partnership officers.) *Overseeing Postgraduate community (supporting academic representation, campaigns, research and full time officer support). *Coordinating Postgraduate committee and Assembly. *Organising Postgraduate elections and training. *Overseeing social sciences faculty (Organising course rep and convenor training, elections, student forums and committees, liaising with student partnership officers.)



University of Plymouth

• Higher Education

• Student Ambassador

  • Jun 2018 - Oct 2021

  *Engage with large groups of students and parents of campus and accommodation tours while applying excellent approachability, marketing and communication skills that were used to accurately present information on the building’s favorable features in a relaxed, efficient manner that satisfied and prompted the crowd to ask questions while they had an accurate point of reference. *Display excellent customer service skills by interacting and listening to the crowd and then proceeded to display accommodation that matched their inquiries. In addition, based on the initial requirements there was more flexibility to then suggest other alternatives according to research done in advance on various accommodation types and costs that matched the crowd’s tastes. *Assist in team coordination and delegation of tasks after a group planning and analysis of the tasks required on the tour was completed. Through the display of great team work and leadership skills the team was able to interchange roles at a moment’s notice and the successful execution of this maneuver also allowed flexibility in shift changes based on the amount of people attending an accommodation tour at a time.

• Professional Mentorship Scheme Mentee

  • Oct 2018 - Jun 2020

  *Received mentoring at various intervals throughout the duration of the scheme in the form of meetings that involved professional personal development in management, leadership, media, public relations and marketing.

• International Relations and Politics Course Rep

  • Oct 2017 - Jun 2020

  * Interact with students and course leaders to address points for further degree content improvement and student satisfaction. * Communicate with student body via provision of meeting discussion details directly affecting students in a presentation.

• Representative Approval Panel member

  • Jun 2019 - Apr 2020

  *Provide a student focused view on programme proposals, in particular concerning the student experience and quality issues that relate to this.*Issues raised originate around the provision of an inclusive environment for student engagement and an environment which anticipates the varied needs of learners and aims to ensure that all students have equal access to educational opportunities.

• Events Intern

  • Oct 2018 - Mar 2020

  *Providing technical support to speakers and performers while assisting the Front of House with ticket and merchandise sales. *Ensuring that every event complies with the University’s Health and Safety policy and providing a great degree of exemplary customer service, checking tickets and collecting audience figures along with application of basic marketing activities.

• FLUX Final 2018-2019

  • Mar 2019 - Mar 2019

  *Participated in FLUX final sponsored by Bernados charity and Santander for aspiring entrepreneurs and future business figures and assisted in creating a group business pitch under a tight deadline via application of time management, comprehensive planning, proposal writing, communication, presentation, research, strategic thinking, problem solving and team co-ordination skills.*In addition, set up a group interview meeting between team and HR,PR and Communications and Finance Professionals for advisory purposes on planning and excursion of digital marketing and media campaigns. Applied meeting planning, presentation, listening, teamwork and communication skills.


University of Plymouth Students'​ Union
• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee
• Part-time BAME Officer

  • Nov 2020 - Aug 2021


Plymouth RAG

• Fundraising

• Event Coordinator

  • Oct 2019 - Jul 2020

  *Coordinated the organisation of a variety of events and charitable collections run by the RAG Committee. *Assisted in organization of challenge events for students, with support from Students’ Union staff, as appropriate. *Supported and mentored other volunteers and students in organization of their own fundraising events. *Delegated tasks between different team members for the running of events. *Actively promoted events and priority student union campaigns over social media.

• Secretary of University of Plymouth Society Forum

  • Oct 2019 - Jul 2020

• Secretary of Government Society

  • Apr 2019 - Jul 2020

• Media Advisor and BAME officer of Plymouth Labour Students Society

  • Oct 2019 - Jun 2020

• Nominee-VP Wellbeing & Diversity

  • Jan 2020 - Mar 2020

• Social Secretary of Model UN Society

  • Oct 2018 - Jul 2019

• Co-Founder, Interim Chair and Secretary of Investing Society

  • Apr 2018 - Jul 2019



Citizens Advice

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Campaigns and Research Assistant

  • Dec 2019 - Jun 2020

  *Internship project on viewing international relations and politics through a gendered lens for the module called, « International Relations in Practice ». *My role was a Campaigns and Research assistant with Citizens Advice Plymouth. My research, presentation and project management skills were focused on creation of campaign literature (fliers and brochures) and a campaign plan for women and gender politics. The aim was to gain an appreciation of intersectionality through the review of different challenges faced by women of different races and classes from different countries, who engage in politics and their varying experiences, further possibly, negatively impacted by government policies and laws as possible contributing factors.



University of Plymouth International College (UPIC)

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Social Media Marketing Intern

  • Jul 2019 - Aug 2019

  *Managing incoming student mailing lists and multiple social media channels. *Drafting testimonial interview questions and conducting interviews for international student celebration campaign over zoom. *Creating written testimonials for UPIC website from personally transcribed audio and converting live events coverage into website content. *Assisting in website restructure and rebranding. *Executing online campaigns via Mail-chimp, Hootsuite, Instagram and Facebook. *Managing incoming student mailing lists and multiple social media channels. *Drafting testimonial interview questions and conducting interviews for international student celebration campaign over zoom. *Creating written testimonials for UPIC website from personally transcribed audio and converting live events coverage into website content. *Assisting in website restructure and rebranding. *Executing online campaigns via Mail-chimp, Hootsuite, Instagram and Facebook.

• Student Mentor

  • Jun 2018 - Apr 2019

  *Assisted International students with settling into their degree pathways, UK culture and lifestyle via utilization of communication and approachability skills which also contributed to building confidence and a sense of belonging in them by keeping them well informed. *Discussed aims of mentoring with students, supported under performers inside and outside of the classroom and made use of leadership skills via motivating them to learn how to problem solve effectively by listening to them first and then aiding them in devising appropriate strategies to match their environments and situations. This action was also meant to instill a foundation of the importance of team work by displaying the skill.

• UPIC Student Rep

  • Oct 2017 - Apr 2019

  * Liaised with fellow PUIC student reps to organize annual foundation student trip to Bath and further coordinated with them to set up social media platforms to promote effective communication and networking between student reps and foundation student body. * Attended PUIC meetings with fellow reps and lobbied for various student oriented improvements with the aim of promoting increased student engagement.



JD Wetherspoon

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Bar Associate

  • Dec 2017 - Mar 2018

  *Interacted directly with customers via display of customer service and communication skills by addressing the customer’s needs and taking the initiative to suggest offers likely to meet the customer’s interests. *Handled customers of multiple characters via utilization of problem solving, negotiation, persuasion and conflict resolution skills. *Assisted in a variety of tasks such as table clearing, glass collection, moving stock and waiting tables. The tasks required strategic thinking to maintain good time management.



Moto Republik

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Transport Planner

  • Jun 2015 - Aug 2015

  * In charge of organizing transport for performers to move from one venue to the next. The job required a reliable and adaptive person who was capable of using their own initiative given that I was tasked to work on my own. * Coordinated drivers from a selected event list and displayed some leadership skills while assigning specific drivers to certain performers, ensured that drivers were on time and had a personal list of available contacts in case there were any unexpected occurrences (failure to show up or possible illness). * Displayed good communication and customer service skills by listening to the performers’ requests regarding their preferred types of transport and then satisfied them with the best possible outcomes based on the situation.



Harare Fashion Week

• Backstage Dresser

  • Jul 2015 - Jul 2015

  *Styled models' outfits and organized accessories to be used at a moment's notice. This job required good attention to detail as well as being able to work as part of a team. * Displayed approachability by empathizing with other group members thus resulting in these group members being more willing to be persuaded to negotiate on the best way to complete the task as a team. * Good time keeping skills were essential and thus displayed by swift, detailed critique of each other’s work with the aim of providing direction and a fresh perspective while still maintaining the theme of the fashion show.