Experience

4-Front Hospitality

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Restaurant Supervisor

  • Oct 2016 - Present

  Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with health and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events with the marketing team. Train new and current employees on proper customer service practices Implement policies and procedures that will maintain future restaurant operations Show less



Marsa Malaz Kempinski

• The Pearl, Doha

• Clerk

  • Dec 2014 - Oct 2016

  Inspect shipments for damage and correct quantities Report damages or shortages to the appropriate person Match shipments to their associated purchase orders and enter receiving data on paperwork Record receiving data in company databases Prepare and organize received stock for inventory Return damaged products to senders Monitor inventory levels Inspect shipments for damage and correct quantities Report damages or shortages to the appropriate person Match shipments to their associated purchase orders and enter receiving data on paperwork Record receiving data in company databases Prepare and organize received stock for inventory Return damaged products to senders Monitor inventory levels