Takisha Engrum
Program Manager at Quadrint, Inc.- Claim this Profile
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Bio
Credentials
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Managing Projects
The George Washington University School of BusinessJun, 2010- Oct, 2024 -
Project Management I
The George Washington University School of BusinessJan, 2010- Oct, 2024 -
Contracts Managment
Virgina Dept Of TransporationMay, 2008- Oct, 2024
Experience
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Quadrint, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Program Manager
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Mar 2019 - Present
Manages the day-to-day operations of a $20M Business Support Services program with multiple project teams at the National Geospatial Intelligence Agency. • Responsible for all aspects of cost management, including estimating, funding, budgeting, procurement, controlling and reporting • Develops budgets and operating plans for program and writing program funding proposals • Drafts evaluation methods to assess program strengths and identify areas for improvement • Ensures goals are met in areas including customer satisfaction, safety, quality, and team member performance • Meets with stakeholders to make communication easy and transparent regarding project issues and decisions on services • Produces accurate and timely reporting of program status throughout its life cycle • Continuously manages project scope, requirements, dependencies and deliverables • Facilitates stakeholders' meetings on weekly and quarterly basis • Oversees the man-hours needed for each task while ensuring the appropriate alignment of functional skillsets across all assigned tasks • Collaborates with Corporate HR and recruiting staff to refine recruiting targets and strategies for upcoming labor categories and aid in the evaluation of perspective employees Show less
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Booz Allen Hamilton
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Organizational Change Management Team Lead
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Apr 2011 - Feb 2019
Supported the continued maturation of the Chief Information Office – IT Services Directorate (CIO-T) and provide to CIO-T leadership and other CIO-T management proactive evaluation, insight, and assessment of current activities and trends related to CIO-T’s strategy, alignment and functions.• Identified and evaluated the impact of organizational and change initiatives on stakeholder groups• Drafted and facilitated the implementation of a change management strategy• Created a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, and training plan• Developed and managed the change management work-plan• Advised on the implications and risks, and makes recommendations on factors that may impact change adoption and sustainability• Developed and presented a compelling business case for having internal communications at the directorate level to drive consistent messaging across the groups to educate managers and engage employees by providing them line-of-sight to the organization’s desired business goals• Designed communications campaigns to reach the targeted audiences, and align messaging in support of the client’s organization• Hosted town halls, sensing sessions, focus groups, etc., to address or discuss new proposals or emerging issues of concern • Collaborated with the organization’s executives with co-creating the shared vision and incorporating individual perspectives to create a holistic vision by supporting the development of the CIO-T FY16-17 Strategic Business Plan and the CIO-T FY15 Execution Plan• Developed proposals to establish a governance framework to streamline decision making, and a performance management framework to establish critical measures and metrics aligned to strategy Show less
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Program Task Order Lead
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Apr 2011 - Feb 2019
Managed a business services task order consisting of multiple teams that provided expertise in Performance Management, Strategic Communications, Workforce Planning, Strategy Development, and Risk and Internal Controls. • Served as the liaison between the customer and contract program manager• Responsible for executing the task order management plan including task schedule management, personnel management, staffing, and subcontractor management• Ensured adequate manning coverage for mission support• Developed and delivered monthly contractual reports on contract progression • Prepared and briefed quarterly task order deliverables Show less
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SAIC
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Defense and Space Manufacturing
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1 - 100 Employee
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Deputy Program Manager
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Aug 2010 - Apr 2011
Provided contract and personnel management oversight on a $25M in annual revenue contract employing an average of 258 Intelligence Analysts. Ensured that all contract deliverables were met and within schedule, that all financial recording, invoicing, and outlays were accurate and timely, and that all work performed was within scope and satisfied all customer needs. • Interfaced daily with the COR and/or COTR to ensure the smooth execution of contract and technical aspects of the program per the SOW• Briefed senior management with statistical analysis on program performance, schedule, scope and budget• Increased the program’s growth and pipeline by interviewing and securing new subcontractor partners to meet contract requirements • Presented weekly Contract Deliverables (CDRLs) report on the program’s future, funded and unfunded opportunities • Prepared Monthly Status Report (MSR) for the COTR office • Worked with project control analyst and contracts manager to ensure contract Technical Task Order (TTO) modifications were accurate• Prepared and executed quarterly risk assessments• Drafted contract Award Fee assessment on program to summarize contract’s performance Show less
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Program Manager
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Feb 2010 - Aug 2010
Served as the Program Manager in the Audit and Escalation Division of a 50-person branch in the Personnel Security Shared Services Center. Maintained overall responsibility for managing the program’s strategic objectives, ensured the delivery of services and capabilities, and maintained daily operations. Exercised program management oversight for coordination, meeting the Service Level Agreements (SLAs), and setting direction on performance metrics. Strived for continual process and performance improvements to drive down cycle times and increase service levels. • Assisted with the drafting of the project plan, CONOPS, user acceptance testing document, and integration plan• Developed performance metrics for the newScale-Shared Services Center workflow tool• Ensured all control gates were met and on schedule• Prepared and presented reports and briefings to internal and external customers• Identified gaps in existing process and implemented revises processes• Streamlined and provided best practices for security clearance processes with PMO staff by decreasing processing time by 37%• Partnered with multiple stakeholders from the operations leadership team to discuss possible solutions to build more effective ticket routing saving 1,200 hour of manual work each month Show less
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Program Manager
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May 2008 - Feb 2010
Served as the Program Manager in the Personnel Security Division for the Mission Integration Business Unit (MIBU). Planned, implemented and maintained program organizational structure, analyzed program requirements/program effectiveness to better serve the customer within the Intelligence Community (IC). Identified staffing needs, areas for improvement, and strategies for future program success. Recipient of the i2S 2009 & 2010 Team Contribution Award. • Designed framework to build scalable infrastructure for the Personnel Security Office and improved processes and procedures • Conducted audits that identified inaccuracies and created measures to prevent future occurrences• Interfaced with Site Facilities, Security, HR, and Program Management Office (PMO) to ensure suitability process is meeting all security requirements for smooth processing of applicants• Participated in prime contract meetings and working sessions to discuss possible solutions to the government customer’s new processes Show less
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VDOT
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Space Research and Technology
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Deputy Program Manager
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Jan 2006 - May 2008
Served as the Deputy Program Manager for a personnel security contract were the primary objectives were protecting national security and upholding public safety by supporting the U.S. Department of Homeland Security and the Governor’s Office of Commonwealth Preparedness. • Developed, implemented, monitored, and evaluated of personnel security programs • Conducted critical and vulnerability assessments based on analysis of the intent from scope of work to be performed • Oversaw major aspects of the program, including technology, costs, performance, staffing, and contract/customer satisfaction • Interfaced with task and functional leaders, industry partners, and support personnel • Prepared written briefings, reports, white papers, procedure manuals, security policies, and Memorandum of Understanding (MOU’s) • Responded to questions regarding Request for a Bid (RFBs) and Information for a Bid (IFBs), contract security specifications • Managed the development of lifecycle processes for agency personnel security program Show less
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General Dynamics
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Farming
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Program Management Policy Analyst
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Nov 2004 - Aug 2005
Supported the Deputy Assistant Secretary of the Army for Defense Exports and Cooperation (DASA(DE&C)) in providing high-level policy development and technical assistance to Joint Chiefs of Staff on strategic planning, technology roadmaps, national and DoD community level security and education policies.• Planned, organized, and facilitated meetings and briefings with service leads from the Navy, Army, Marines, Air Force, and Coast Guard• Conducted research and evaluated the operations, policy and training issues to ensure compliance• Edited functional descriptions, user's manuals, special reports, customer deliverables, and documents• Managed changes to preliminary drafts and final documents as requested Show less
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Program Management Specialist
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Nov 2003 - Nov 2004
Served on the Program Management Office staff within the Deputy Assistant Secretary of the Army for Defense Exports and Cooperation (DASA(DE&C)) office for operations support to the Scientific and Technical Intelligence (S&TI) unit. Provided flawless execution with the analysis, revision, preparation and distribution of Air Defense, Tactical C3I, IEW&S, Tactical Missiles, Night Vision Devices, C4ISR and Communications export/import compliance license applications and technical proposal agreements to meet mission critical needs for Operation Iraqi Freedom (OIF) and Operation Enduring Freedom (OEF). • Exercised management oversight of Army functional policy regarding authorities for foreign disclosure, and technology transfer • Supported the international development process for International Traffic in Arms Regulations (ITAR), and Export Administration (EAR)• Utilized US Export Systems (USxPorts) to review electronic defense articles and auto-staffed cases • Analyzed technical documents and drafted technical portion of proposals reports Show less
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Education
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1996 - 2000
Hampton University
B.S., Biology -
2008 - 2010
American Military University
M.A., Business Intelligence
Community
