Takenya T

Call Agent at Med-Alert
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US

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Experience

    • Call Agent

    • United States
    • Retail
    • 700 & Above Employee
    • Customs service
      • Jan 2022 - May 2022

    • United States
    • Banking
    • 700 & Above Employee
    • Intern
      • May 2021 - Aug 2021

      ● Sortedandorganizedfiles,spreadsheetsandreports. ● Analyzedproblems,identifiedsolutionsandmadedecisions. ● Interactedwithcustomersbyphone,emailorin-persontoprovideinformation. ● Completedresearch,compileddata,updatedspreadsheetsandproducedtimelyreports. ● Collaboratedinprofessionalteamtosolveworkflowissues. ● Workedonprojectsusingknowledgegainedinclassestoputtogetherrecommendations for issues. ● Supporteddevelopmentofsoftwareapplicationsandprogramsneededforresearchin forecasting economic conditions and trends that affected taxation. ● Helpedconductresearchstudiesandanalyzeimpactofbusinesstrendsandtaxcollections on regional economy. Show less

Education

  • Strayer University
    Associate's degree, Information Technology
    2022 - 2023

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