Manager

• Aug 2020 - Present

Team Lead

• Jun 2019 - May 2020

Team Lead * Maintain and operate after-sales system of Japan's automotive company * Technical support to customers regarding system user management and inquiries about defects * Handle changes to requirements using Scrum methodology * Manage and control tasks of project members Team Lead * Maintain and operate after-sales system of Japan's automotive company * Technical support to customers regarding system user management and inquiries about defects * Handle changes to requirements using Scrum methodology * Manage and control tasks of project members

Project Manager, IT Supervisor, Tech Chief of Staff

• Apr 2016 - Feb 2019

1. Project manager * Planning, Cost Estimating, Developing a Budget, Monitoring Progress/Issues etc. 2. IT Supervisor at portal site company in Japan * give advice to platform users of how to build and release a website using Movable Type, as a help desk consultant * also do the same above to the users at Vietnam in English by using customer's chat tool * report their site's information such as PV, rps of specific webpage by our customer's request * check server load with mainly Nagios and Linux commands, investigate the cause of problem and inform to the service manager when overloaded * provide the way of monitoring and fixing server errors automatically, for example, by writing a shell script and scheduling it in crontab * tune system performance by changing Apache settings, applying GSLB or CDN to each site, or scaling in/out server architecture with OpenStack/Horizen * take action to avoid the risk of system vulnerabilities as a technical staff * manage all tasks above using Kanban and Backlog in JIRA * lead and educate members in accordance with Servant Leadership Show less

Project Manager/Lead, Senior Software Engineer, Senior Application Developer

• Nov 1997 - Mar 2016

1. Project manager/lead to estimate direct/personnel costs of each project, plan and run it, and also negotiate the price of system with customer 2. Core member of most projects to collect client's requirements, analyze them, design the outline and screens of system and propose them to the clients 3. Technical staff to give younger members guidance on how to develop systems 4. Senior programmer/tester, using kinds of languages and frameworks such as VisualBasic/VBA, Java/EJB&Eclipse, struts/struts2, PHP&CakePHP e.t.c. with Oracle, SQL Server, Fujitsu Symfoware and MySQL on Windows, Solaris, FreeBSD and Linux/CentOS Show less

Team Lead, Application Developer

• Apr 1990 - Oct 1997

1. Team lead to analyze the progress/issues and do kaizen 2. Programming/testing/operating member mainly using Mainframe COBOL and DB2 on Waterfall method 1. Team lead to analyze the progress/issues and do kaizen 2. Programming/testing/operating member mainly using Mainframe COBOL and DB2 on Waterfall method