Takahiko Sugibayashi
Member - OnCon Senior Council at OnConferences- Claim this Profile
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English -
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Japanese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Learning Design Thinking: Lead Change in Your Organization
LinkedInOct, 2022- Nov, 2024 -
Digital Transformation
LinkedInSep, 2022- Nov, 2024 -
Management Excellence at Microsoft: Model, Coach, Care
LinkedInSep, 2022- Nov, 2024 -
Executive Leadership
LinkedInAug, 2022- Nov, 2024 -
How to Stop Wasting Time in Meetings
LinkedInAug, 2022- Nov, 2024 -
Artificial Intelligence: Implication for Business Strategy
MIT Sloan School of ManagementOct, 2018- Nov, 2024
Experience
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OnConferences
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United States
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Events Services
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1 - 100 Employee
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Member - OnCon Senior Council
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Feb 2023 - Present
The OnCon Senior Council is an exclusive group of top executives across 10 categories (CMO, CHRO, General Counsel, CTO/CIO, COO, CFO, CISO, L&D, Talent Acquisition, Data & Analytics). The group meets virtually (each category meets in a separate breakout space) once per month to discuss latest challenges, trends, and to benchmark. If interested, you can request membership details here: https://www.onconferences.com/council The OnCon Senior Council is an exclusive group of top executives across 10 categories (CMO, CHRO, General Counsel, CTO/CIO, COO, CFO, CISO, L&D, Talent Acquisition, Data & Analytics). The group meets virtually (each category meets in a separate breakout space) once per month to discuss latest challenges, trends, and to benchmark. If interested, you can request membership details here: https://www.onconferences.com/council
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Tapestry
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Vice President, Head of International, Information Technology
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Apr 2019 - Present
• Head of International(APAC & EU), Information Technology• Added Europe responsibility besides Asia responsibilities
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Vice President, Head of IT - Cross Brand Asia
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Oct 2017 - Mar 2019
- Head of IT - Cross Brand Asia- Functionally also responsible for "Asia Customer Engagement & eCommerce Solutions"- Also, expanded role to support "Global Business Development(GBD) & Strategic Alliances"
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Coach
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Divisional Vice President, Asia Customer Engagement & eCommerce Solutions, Information Technology
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May 2016 - Oct 2017
□ Responsible area is: - Retail systems across Asia and partially Europe - eCommerce, Marketing Web Site, CRM, Internal Web/App and integration with Social Media across Asia region. - PMO for Asia□ Manage budget(CAPEX/OPEX) and approx. 30 people in Asia□ Report to Global CIO
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Divisional Vice President, Head of Japan and Asia Retail & Marketing Systems, Information Technology
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Sep 2015 - Apr 2016
□ Expanded responsibility to cover in-store systems(Point of Sale, Inventory Management Systems etc) all across Asia and also support EuropeAlso, continue responsible for the following area□ Managing Internal Web Applications(incl. mobile).□ Responsible Japan, China and rest of Asia(including Singapore, Taiwan, Hong Kong/Macau, Malaysia and Korea) Marketing Systems(eCommere & Informational site, Product Marketing Site and its integration with social media, analytic tools, campaign management support systems and CRM systems and associated VIP program system/enhancement support)
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Divisional Vice President(DVP), Head of Asia Marketing & Reporting Systems, Information Technology
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Sep 2014 - Sep 2015
□ Expanded responsibility to support company crucial reporting including Business Intelligence(BI) and Customer Engagement Analytics.□ In addition to this, also responsible managing Internal Web Applications(incl. mobile).□ Continue responsible Japan, China and rest of Asia(including Singapore, Taiwan, Hong Kong/Macau, Malaysia and Korea) Marketing Systems(eCommere & Informational site, Product Marketing Site and its integration with social media, analytic tools, campaign management support systems and CRM systems and associated VIP program system/enhancement support)
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Sr. Director, Asia Marketing Systems, Information systems at Coach Japan
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Aug 2011 - Aug 2014
Responsible for Japan, China and rest of Asia(including Singapore, Taiwan, Hong Kong/Macau, Malaysia and Korea) Marketing Systems(eCommere & Informational site, Product Marketing Site and its integration with social media, analytic tools, campaign management support systems and CRM systems and associated VIP program system/enhancement support)* July. 2013 - Oversee launching China Mobile Ecommerce site(First luxury brand launched Mobile EC site in mainland China)* May. 2013 - Launched Korea Ecommerce site on Lotte.com as first luxury brand site* Feb. 2013 - Launched full product site for Singapore, Taiwan, Malaysia and Hong Kong at the same time(PC and Smartphone)* Nov. 2012 - Launched China Ecommerce site - Launched Korea full product site(PC and Smartphone)* Jan. 2012 - Launched online Factory site(Flash Sales site) for Japan
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Sr. Director, Direct to Consumer and Store & Store Support, Information systems
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Sep 2010 - Aug 2011
. Expanded responsibility to support both Store & Reail systems and Marketing Systems for Japan Market Support Retail systems(Mainly focusing on in-store systems & its reporting) Support Marketing Systems(eCommerce, Social Media and it's enhancement, CRM systems, Analytic reporting etc) Oversee on-going project & enhancement(POS/eCommerce Enhancement, Store Inventory Management, Store helpdesk re-assessment & replacement, Time & Attendnace project implementation) Manage prioritizing business request Manage project budget & department budget under the responsible area Full responsibility to support company growth(store distribution) & related initiatives(including Marketing campaign) from the system readiness point of view.
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Director, Store & Retail Systems, Information systems
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Oct 2007 - Sep 2010
Implemented e-Commerce as project manager(April, 2010) Support Retail systems(Mainly focusing on in-store systems & its reporting) Oversee on-going project & enhancement(POS Enhancement, Store Inventory Management, Store helpdesk re-assessment & replacement, Time & Attendnace project implementation) Manage prioritizing business request Manage project budget & department budget under the responsible area Full responsibility to support company growth(store distribution) & related initiatives from the system setup point of view.
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Gap Inc.
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United States
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Retail
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700 & Above Employee
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Manager, Business Systems & Support, Information Technology
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Apr 2006 - Sep 2007
Responsible to lead/manage Business Systems & support team. The team covers to support all Store Growth Initiatives such as opening, closing, remodeling and special event sale. Also support store associated systems including POS (Point of Sale) system, company critical financial system, Human Resources Management Systems(HRMS), Local Data Warehouse and Local Helpdesk team for Stores. Also support launching/overseeing and act as project manager
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Manager, Information Technology
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Apr 2006 - Aug 2006
As an Interim, I was managing entire Japan IT Team(Business Systems & Support team + Infrastructure Services team(including local helpdesk for HQ(Headquarters) and Distribution Center)) with Japan IT Acting Director(from San Francisco)
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Manager, Infrastructure & Corporate helpdesk
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Oct 2004 - Apr 2006
• Full responsibility for Supporting all Japan systems & network infrastructure including DC: Distribution Center & WMS: Warehouse Management System and Japan IT helpdesk, support for all HQ employees, Distribution Cneter’s employees and 3rd party vendor for DC operation. Manage Team and its service level. Organized by 4 employees (1 Manager, 2 engineers and 1 IT helpdesk supervisor) and 3 contractors (helpdesk staff). Also contribute to implement new systems to meet and support business expectations including company’s growth strategy. Manage budget of the year and plan and estimate next year’s initiatives and budget.
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Project Manager, Information Technology
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Feb 2004 - Sep 2004
• BCP Phase2 Project (Feb. 2004 – Aug. 2004)Developed robust infrastructure, network connectivity between Japan and U.S. with considering reconstruction of backup system for business duration in case of disaster. Developed system availability has been ensured with NO business interruption/downtime through real issue at JHQ (Japan Headquarters) File & Print server. Migrated most critical systems such as DWH (Data Warehouse), identified by SOX (Sarbanes Oxley) team and other systems (Active Directory, Exchange servers etc) to Data Center. Also established “BCP Command Center” in east region of Japan (Osaka).• Established “Visual Studio’s infrastructure (for Gap Brand)” successfully with considering cost performance and Business Partner’s expectation (PBX, WAN, LAN and cabling etc).(July 2004 – Aug. 2004)• Strongly supported to launch Marketing Website http://gap.co.jp. Especially for creating RFP, vendor selection and web design discussion. Also provided the infrastructure for “Customer Support”(including PBX and specific devices configuration with Considering security & information leakage, network design etc). (July 2004 – Sept 2004)
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IT Project Leader & Lead Engineer
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Jan 2003 - Jan 2004
• Reviewed approx 240 projects as a representative of International ARB (Architecture Review Board) member for assessing the international impact.• Contribute to implement the “identity management project” as a project member. (Apr. 2003 - )• Contributed to implement the “Network Reliability & Currency” project, which achieves to reduce $150K annually. Also the project was the first case to implement MPLS technology in Gap Inc.(Mar. 2003 – Sept. 2003)• Contributed to implement project to migrate the most critical system to secure place (Data Center) as a part of BCP. The project name is BCP phase1. (Sept. 2002 – Jan. 2003)
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IT Support Engineer
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Nov 2001 - Jan 2003
• Enhancement of in-house intranet and manage trouble shooting• Dealt with all requests related to enhancement from The GAP Inc. (USA)• Contributed to implement project to abolish fax from all domestic GAP stores as a sub-leader• Obtain strong negotiating and coordinating skills.
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NTT-ME
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Telecommunications
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1 - 100 Employee
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Planning Section, Saitama branch office (size: 1,700 people)
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Jan 2001 - Oct 2001
• Prepared for database tool for management and analysis, business-flow for planning, and manual for sales promotion/system user.• Prepared for business flow• Coordinate between System Dept. and end-user as a representative of system management• Dealt with in-house network management and website• Inform the latest in- and outside business news, products and services via mail magazine.• Planned training scheme, selected training program for skills, coordinated with training and education companies.
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Planning Section, Saitama Chuo sub-branch (size: 500 people)
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Aug 1999 - Dec 2000
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Urawa Sales Rep., Saitama branch (size: 12 people)
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Apr 1999 - Jul 1999
• Door-to-door sales of NTT telecommunication facilities/products and business focused products (including in-house LAN) • Encouraged visiting replacement for lease users• Offered solution-sales responding customers' needs.
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Education
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Center for Creative Leadership
Better Conversation Everyday -
Tuck Executive Education at Dartmouth
Tapestry Strategic Leadership Program -
Tapestry Inc.
Emerging Leadership Program(ELP) -
Development Dimensions International
Strategic Leadership Experience -
Center for Creative Leadership
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Seikei University
Bachelor, Business Administration -
成蹊大学 / Seikei University
Bachelor of Business Administration (B.B.A.), Economics