tajamul islam
Information Technology Administrator at Sama water company- Claim this Profile
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Bio
Credentials
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Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoAug, 2015- Oct, 2024 -
Cisco Certified Network Professional (CCNP)
Cisco
Experience
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Sama water company
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Saudi Arabia
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Food and Beverage Manufacturing
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1 - 100 Employee
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Information Technology Administrator
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Nov 2015 - Present
Solutions-focused Technical Support Specialist (Software and Hardware) with broad-based experience and hands-on skills in the successful implementation of highly effective technical and help desk operations and the cost-effective management of innovative customer support strategies. Proven ability to successfully analyze an organization's critical support requirements, identifies deficiencies and potential opportunities, and develops innovative solutions for increasing reliability and improving productivity. A broad understanding of computer hardware issues and software's, including installation, configuration, management, troubleshooting, networking and support.Skilled in communicating highly technical information to both technical and non-technical personnel
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Education
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2003 - 2007
Indira Gandhi National Open University
Master of Business Administration - MBA, Business Administration and Management, General
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