Experience

Total Logistics Solutions (TLS)

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Logistics Assistant

  • Jul 2021 - Present

  - Providing assistance to the delivery of goods for a key client (TK Maxx) by controlling paperwork and performing daily activities in a fast-paced environment with a high flow of orders, reporting directly to the senior manager. - Providing assistance to the delivery of goods for a key client (TK Maxx) by controlling paperwork and performing daily activities in a fast-paced environment with a high flow of orders, reporting directly to the senior manager.



Integrated Business Logistics PTY LTD

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Accounts Officer

  • Mar 2019 - Jul 2021

  - Managed daily accounting and administrative routines, supporting the delivery of excellent customer experience on warehousing and distribution centre services for clients such as CEVA (the world's leading supply chain management), Kuehne+Nagel Group, and Total Logistics Solutions, among others. - Managed the invoicing process using Xero. - Liaised with clients in regards to invoices, when needed, while providing excellent customer service. - Calculated expected wages for over 60 employees according to worked hours, container size and clients' contract conditions. - Organised employees' timesheets into Excel spreadsheets. - Generated quarterly reports to clients. - Managed the mailbox, replying to emails in a timely and professional manner. - Started as a team leader and was promoted to accounts officer due to strong organisational skills and efficiency. Show less



Australian Pacific College

• Australia
• Education Management
• 100 - 200 Employee

• Leadership & Management Student

  • Aug 2016 - Aug 2019



Intercity Hotels

• Brazil
• Hospitality
• 500 - 600 Employee

• Accounts Officer

  • Jun 2014 - Jul 2016

  - Managed the full life cycle of accounts payable and provided optimal support on administrative tasks at Intercity's head office. - Led two key initiatives, improving the department's organisation, efficiency and accuracy of information. - Received and reviewed invoices, coded invoices with the correct accounts, sought invoice payment approval, matched invoices to purchase orders, and executed the payment. - Performed reconciliation of accounts. - Complied with internal controls for debt collection and Intercity's credit policy and procedures. - Updated information into the company's internal CRM and robust Excel spreadsheets. - Generated month-end reports. - Performed credit analysis for corporate clients on the hiring of hotel spaces for conventions, seminars, and business meetings. - Sent credit documentation to the financial controller for final approval. - Managed the payment of maintenance bills for the head office as well for the 32 hotel branches. Key projects: 1. Organised the register (clients account) into the CRM, improving accuracy and optimising time on finding key data. 2. Led the organisation of the department's mailbox, effectively replying to all overdue emails and establishing a system to ensure timely replies in future. Show less



BAGERGS Import & Export (Subsidiary of Banrisul Bank)

• Porto Alegre, Rio Grande do Sul, Brazil

• Administrative Assistant

  • Mar 2013 - Jun 2014

  - Provided support on accounts payable and receivable, general admin tasks, and excellent customer service for the provision of import/export, storage, documentation and dry port services. - Performed credit analysis following the company's guidelines and requirements. - Managed and updated information into the accounting system ensuring accuracy and confidentiality of information. - Prepared and organised documentation to move goods efficiently through import and export steps and procedures. - Reviewed paperwork to ensure shipping, handling, storage charges, and customs fees are billed correctly. Show less



Maxiserv | Financial Services

• Porto Alegre, Rio Grande do Sul, Brazil

• Collections Officer

  • Oct 2012 - Mar 2013

  - Managed a portfolio of accounts on debt collection (over 120 days) for a major client, Itaú Bank, which is the largest bank institution in the Southern Hemisphere. - Contacted debtors by phone and email to negotiate affordable payment plans for the recovery of debts. - Managed a portfolio of accounts on debt collection (over 120 days) for a major client, Itaú Bank, which is the largest bank institution in the Southern Hemisphere. - Contacted debtors by phone and email to negotiate affordable payment plans for the recovery of debts.