Experience

Allwyn North America

• United States
• Entertainment Providers
• 1 - 100 Employee

• Operations Administrator

  • Nov 2022 - Present

  Supervises and assists 17 State employees with the Illinois Lottery. Works with Senior Lead and Department Manager to create powerful and effective strategies for representatives. Answers/redirects retailer inquiries/COOs. Uses SciTrak and BrightPattern for data analysis. Meets regularly with other roles for conferences and 1:1 (Chicago Office, Supply Chain Manager, etc). Implements POGs in SciTrak backend. Supervises and assists 17 State employees with the Illinois Lottery. Works with Senior Lead and Department Manager to create powerful and effective strategies for representatives. Answers/redirects retailer inquiries/COOs. Uses SciTrak and BrightPattern for data analysis. Meets regularly with other roles for conferences and 1:1 (Chicago Office, Supply Chain Manager, etc). Implements POGs in SciTrak backend.



Shef

• United States
• Consumer Services
• 1 - 100 Employee

• QA Analyst

  • Sep 2021 - Oct 2022

  QA'd and finalized over 45,000 live menu items (proofreading, legal compliance, allergens). Edited and finalized over 300 testimonials in ReTool. Onboarded ten restaurants through new streamlined menu-building process. QA'd and finalized over 45,000 live menu items (proofreading, legal compliance, allergens). Edited and finalized over 300 testimonials in ReTool. Onboarded ten restaurants through new streamlined menu-building process.



PointsPeak Marketing

• United States
• Marketing Services

• Editor

  • Nov 2021 - Jun 2022

  QA'd, finalized, and SEO ranked 50+ articles/sales funnels on franchise sales automation, email marketing, and web seminars. Responsible for managing content writing team, providing proofreading/editing, and delivering English coaching according to training and SoPs. QA'd, finalized, and SEO ranked 50+ articles/sales funnels on franchise sales automation, email marketing, and web seminars. Responsible for managing content writing team, providing proofreading/editing, and delivering English coaching according to training and SoPs.



Various

• Los Angeles, California, United States

• Content Writer

  • Jan 2020 - Dec 2020



CZYK Publishing

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Published Author

  • Dec 2019 - Jan 2020

  Composed manuscript for "Greater Than a Tourist - Springfield, Illinois USA". Composed manuscript for "Greater Than a Tourist - Springfield, Illinois USA".