Experience

Zapyan
• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee
• Business Development Manager

  • Jul 2023 - Present

Point Blanc Media
• United Arab Emirates
• Advertising Services
• 1 - 100 Employee
• Business Development Executive

  • Jan 2023 - Present


Techception

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Executive

  • Jan 2020 - Dec 2021

  ☑️ (SAAS) Sold. ☑️ The first point of call for customers and remained available to answer any inbound questions. ☑️ I provided technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries. ☑️ Ensured customers remained satisfied with the product by educating them about functional capabilities and possible upgrades. ☑️ Prospecting and Lead Generation. (B2B) -(B2C) ☑️ (SAAS) Sold. ☑️ The first point of call for customers and remained available to answer any inbound questions. ☑️ I provided technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries. ☑️ Ensured customers remained satisfied with the product by educating them about functional capabilities and possible upgrades. ☑️ Prospecting and Lead Generation. (B2B) -(B2C)



MTBC Careers

• Pakistan
• Hospitals and Health Care
• 200 - 300 Employee

• Client Services Executive

  • Jan 2018 - Dec 2020

  ☑️ Handled Inbound and Outbound calls of clients in the USA. ☑️ Accomplished assigned tasks according to the priority set by the Team Leader/ Supervisor. ☑️ Ensured and provided quality services to both internal and external entities. ☑️ Email and chat Support. ☑️ Technical Support. ☑️ Client Services. ☑️ Customer Relationship Management (CRM ☑️ Handled Inbound and Outbound calls of clients in the USA. ☑️ Accomplished assigned tasks according to the priority set by the Team Leader/ Supervisor. ☑️ Ensured and provided quality services to both internal and external entities. ☑️ Email and chat Support. ☑️ Technical Support. ☑️ Client Services. ☑️ Customer Relationship Management (CRM



J Telemarketing

• Pakistan
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Sales Executive

  • Jan 2017 - Dec 2017

  ☑️ Worked as closer dialed on solar campaign, auto Warranty, auto insurance and final expense. ☑️ Lead Generation, Appointment Setting, Live Transfers and call backs. ☑️ Worked as closer dialed on solar campaign, auto Warranty, auto insurance and final expense. ☑️ Lead Generation, Appointment Setting, Live Transfers and call backs.



CabCall Experts

• United Kingdom
• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2016 - Dec 2016

  ☑️ Worked as a Cab Operator in London, Manchester and Stockport worked on ICABBI and GOOGLE Maps ☑️ Worked as a Cab Operator in London, Manchester and Stockport worked on ICABBI and GOOGLE Maps