Experience

William Mattar, P.C.

• United States
• Law Practice
• 1 - 100 Employee

• Legal Assistant

  • Mar 2023 - Present



Green Acres Veterinary Center

• United States
• Veterinary Services
• 1 - 100 Employee

• Client Service Representative

  • Sep 2022 - Dec 2022

  • Interacted professionally with customers daily by scheduling appointments, preparing records for emailing, keeping clients updated about any upcoming dues and checking patients in and out. • Answered phones on a multi-line system and addressed customer concerns, requests for medication refills and inquiries about services. • Coordinated flow of clients accordingly at high volume wait times during emergency hours. • Interacted professionally with customers daily by scheduling appointments, preparing records for emailing, keeping clients updated about any upcoming dues and checking patients in and out. • Answered phones on a multi-line system and addressed customer concerns, requests for medication refills and inquiries about services. • Coordinated flow of clients accordingly at high volume wait times during emergency hours.



AG|LAW

• United States
• Law Practice
• 1 - 100 Employee

• Legal Assistant

  • Jun 2022 - Aug 2022

  • Organized legal filing system to maximize efficiency and completed clerical tasks such as filing, scanning copying and distributing mail. • Drafted and articulated legal paperwork such as affidavits, reports and orders. Reviewed legal information and proofed documentation for errors. • Interacted with clients by phone, email or in-person to provide information as well as conferred with clients and other involved parties to gather and track case information. • Managed billable hour tracking and scheduling for office. • Established proficient knowledge of software used during this time. Show less



Doodle Bugs! Children's Learning Academy

• United States
• Education Administration Programs
• 100 - 200 Employee

• Teacher Assistant

  • Sep 2021 - May 2022



Old Navy

• United States
• Retail
• 700 & Above Employee

• Brand Associate

  • Oct 2020 - Nov 2020

  • Handled all customer interactions and potential issues courteously and professionally. • Supported sales floor, fitting room, and back of house. Packaged orders to ship from store, in-store pick up, recovering departments, and sprinting fitting room racks. • Consistently treated all customers and employees with respect and contributed to a positive work environment. • Handled all customer interactions and potential issues courteously and professionally. • Supported sales floor, fitting room, and back of house. Packaged orders to ship from store, in-store pick up, recovering departments, and sprinting fitting room racks. • Consistently treated all customers and employees with respect and contributed to a positive work environment.



Law Office of Marisel Rodriguez

• New York, NY

• Office Assistant

  • Jun 2018 - Jan 2020

  • Assisted clients with completing their forms regarding legal matters, filed documents, and delivered completed cases to NY County Supreme Court. • Strategically distributed administrative tasks amongst office staff and provided guidance to promote performance. • Edited documents to keep company materials free of grammar errors. • Resolved customer complaints while prioritizing customer satisfaction and loyalty. • Originally hired through SYEP as a summer intern but received a return offer due to merit. Show less