Experience

Biala Peninsula
• Australia
• Individual and Family Services
• 1 - 100 Employee
• Registered Psychologist

  • Feb 2022 - Present


Autism Spectrum Australia (Aspect)

• Australia
• Education Administration Programs
• 200 - 300 Employee

• Provisional Psychologist

  • Jul 2021 - Jul 2022

  • Providing in-person or teletherapy evidence-based therapy using a person-centred and family-focus approach for clients aged 5 to 40 years of age who have been diagnosed with Autism Spectrum Disorder. • Conducting clinical interviews and screening assessments. • Providing psychoeducation to individuals and family members. • Participating in Care Team Meetings and collaborating with with other Allied Health Professionals. • Writing Individual Support Plans and Progress Reports as well as other relevant letters and reports as requested by the family. • Creating visual aids for families according to the needs of the client. • Maintaining file notes. • Other administration duties such as communication with families and Allied Health Professionals, negotiating and creating Service Agreements, appointment scheduling and billing. Show less



National Positive Behaviour Support

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Provisional Psychologist / Behaviour Support Practitioner

  • Dec 2020 - Jul 2021

  - Developing positive behaviour support plans for clients aged 8 to 60 years of age that address behaviours of concern with assessment and collation of information provided by clients, family members and other support services. - Developing and implementing strategies and interventions for clients, as well as working alongside families, carers, support workers and care team members. - Providing evidence-based assessment and therapy for clients aged 8 to 60 years of age who have been diagnosed with a range of mental health conditions. - Providing psychoeducation to individuals, family members and other support services involved in the care of clients. - Providing information, training, support and coaching to key stakeholders and families in the implementation of support strategies. - Monitoring, evaluating and reviewing the progress and effectiveness of interventions and making changes when required. - Conducting Care Team Meetings with stakeholders and family members of clients to discuss strategies and interventions from an evidence-based, client focused and behavioural support professional position. Show less



IPAR

• Australia
• Wellness and Fitness Services
• 300 - 400 Employee

• Provisional Psychologist / Vocational Rehabilitation Specialist Consultant

  • Mar 2020 - Dec 2020

  - Assessment of individuals injured in motor vehicle accidents or in the workplace using semi-structured interview and valid and reliable psychological assessment tools. - Providing evidence-based intervention for clients with complex needs. - Liaising with treating health professionals to ensure a collaborative approach to client care and attending Case Conferences when necessary. - Providing Vocational Counselling to assist clients to identify suitable future employment options and coach clients in job seeking, application and interview skills. - Assisting clients to apply for jobs and supporting them through the application, selection and interview process. - Providing Post Placement Support to clients who have commenced employment to ensure their ongoing psychological wellbeing when reintegrating into the workforce. - Maintaining comprehensive client case notes using the Case Manager database. - Preparing reports for a variety of purposes including initial assessment, client progress and funding requests. Show less



MatchWorks

• Australia
• Staffing and Recruiting
• 400 - 500 Employee

• Employment Consultant

  • Aug 2015 - Mar 2020

  - Case management of clients who are unemployed or underemployed - Identifying non-vocational, physical health and mental health barriers in one-on-one consultation with clients - Assisting clients to manage their barriers and referring to appropriate support services to work towards them becoming work-ready - Creation and updating of clients’ resumes and cover letters - Assisting clients with job applications and referring them to appropriate job vacancies identified by reverse marketers - Ensuring client compliance with Department of Human Services and Department of Employment and Workplace Relations requirements - Facilitating job club groups - Administration tasks such as file notes and booking of appointments Show less



Leap Training

• United Kingdom
• Education Management

• Team Leader Trainer/Assessor/Student Coach

  • Sep 2013 - Jul 2015

  Responsibilities (Position Redundant) - Team leader duties for Community Service and Warehousing Teams - Assessment of Community Services units - Assessment of Getting Started unit to identify students with learning impairments and disabilities - Supporting Business, Retail and Warehousing teams in the identification and additional assistance of students with learning difficulties and literacy issues - Assessment of Business units to assist the Business and Warehousing teams as required - Phone and email contact with students in Job Services Australia and Disability Employment Services programs to provide support, assistance and advice for general and specific issues with course content and motivation - Updating of student records in Podio and Panorama in accordance with organisation guidelines and to assist teams in identification of students with disabilities and learning difficulties Show less



Smartbox Mobile Self Storage

• New Zealand
• Facilities Services
• 1 - 100 Employee

• Customer Relations Manager

  • 2012 - 2013

  Responsibilities - Telephone based sales and customer service for inbound calling customers - First point of contact for all current and prospective customers including complaints handling - Management of customer database - Management of daily schedule for delivery drivers Achievements - Exceeding monthly sales targets by more than 50% each month since introduction of the sales target KPI - Development of training and instructional material, which increased productivity due to increasing staff ability to learn new procedures more efficiently - Designing and implementing marketing initiatives, which assisted to increase customer base - Regular verbal and written positive feedback from customers complimenting my excellent customer service skills Show less



RKTech Studio

• Australia
• Software Development

• Operations Manager

  • 2011 - 2012

  Responsibilities - Management of a team of Draftspeople and Engineers - Internal and external stakeholder contact and complaints handling - Recruitment and induction of new staff - Payroll Achievements - Design, implementation and management of projects which improved office procedures, staff productivity and customer service - Database and website design and maintenance Responsibilities - Management of a team of Draftspeople and Engineers - Internal and external stakeholder contact and complaints handling - Recruitment and induction of new staff - Payroll Achievements - Design, implementation and management of projects which improved office procedures, staff productivity and customer service - Database and website design and maintenance



UHG (Unified Healthcare Group)

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Case Officer/Tele-inteviewer

  • 2010 - 2011

  Interviewing insurance company customers via telephone to obtain further medical information for their insurance application and completion full applications Interviewing insurance company customers via telephone to obtain further medical information for their insurance application and completion full applications



Various Locations

• Health, Wellness & Fitness
• 1 - 100 Employee

• Sessional Trainer/Assessor and Teaching Roles

  • 2007 - 2010

  Mulgrave Neighbourhood House Chisholm Institute Swinburne University of Technology (TAFE Division) Avocare Limited Mulgrave Neighbourhood House Chisholm Institute Swinburne University of Technology (TAFE Division) Avocare Limited


Kumon Australia & New Zealand
• Australia
• Education Administration Programs
• 300 - 400 Employee
• Franchise Owner and Operator

  • 2004 - 2007


Various

• Financial Services
• 1 - 100 Employee

• Other Employment

  • 1998 - 2005

  Mercy Hospital for Women - Research Assistant 2004 to 2005 Deakin University (School of Nursing) - Research Assistant 2003 to 2003 Deakin University (School of Social and Cultural Studies) - School Secretary 2003 to 2003 Healthcare United - Receptionist 2002 to 2003 Kumon Moorabbin Education Centre - Centre Assistant 1998 to 2002 Officeworks, Baker’s Delight, private tutoring and McKinnon Secondary College Canteen Assistant Mercy Hospital for Women - Research Assistant 2004 to 2005 Deakin University (School of Nursing) - Research Assistant 2003 to 2003 Deakin University (School of Social and Cultural Studies) - School Secretary 2003 to 2003 Healthcare United - Receptionist 2002 to 2003 Kumon Moorabbin Education Centre - Centre Assistant 1998 to 2002 Officeworks, Baker’s Delight, private tutoring and McKinnon Secondary College Canteen Assistant