Experience

St. John's Cathedral Counselling Service

• Mental Health Care
• 1 - 100 Employee

• Counsellor

  • Sep 2022 - Present



Innergize Counseling & Coaching

• Hong Kong
• Wellness and Fitness Services
• 1 - 100 Employee

• Founder

  • Dec 2020 - Sep 2022



ASEAN Business Partners

• Singapore
• Business Consulting and Services
• 1 - 100 Employee

• Group Head Human Resources

  • Dec 2020 - Oct 2021



HK Psychiatry and Integrated Medical Centre

• Counselling Consultant

  • Dec 2019 - Oct 2020



Methodist Counselling Centre

• Counsellor

  • Dec 2019 - Oct 2020



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Head of HR International, Small Functions and HR, Asia Pacific

  • Jun 2018 - Oct 2019

• Regional Head of Learning & Talent Development Asia Pacific

  • Jul 2016 - Jun 2018

• Head of HR Global Private Banking Asia Pacific

  • Sep 2015 - Jul 2016

• Head of Human Resources Hong Kong

  • Aug 2013 - Sep 2015

  People Risk management Employee Relations Staff engagement Change management Diversity and Inclusion

• Senior Manager Performance and Reward Asia Pacific

  • May 2011 - Jul 2013

  Senior Executive Compensation Alignment of remuneration with regulatory requirements and risk management Annual pay review management

• Senior Manager HR for Global Retail Banking and Wealth Management

  • Jan 2011 - Apr 2011

  Special project role to support development of new global business and HR structure for Retail Banking and Wealth Management

• Head of One HSBC Solution Centre - Group Learning

  • Mar 2009 - Dec 2010

  Training for group wide One HSBC Business Transformation Programme Develop solution centre operating model, critical governance and processes to optimise pace of delivery for Global Learning Transformation Managing both business and HR transformation agendas to develop commercially focused solutions

• Senior Manager Customer Experience and Operations Management Training

  • Dec 2007 - May 2009

  Drive the concept of customer experience and develop end to end learning strategies Aligning training strategies for Front Line customer service, Operations and Process Management training as well as Marketing training to support delivery of Brand promises

• Senior International and Retail Banking Manager

  • Jun 2006 - Nov 2007

  Monitor the implementation of the new Global Premier proposition in Asia Pacific Drive Service and Sales strategies across various banking channels Development of Global and Hong Kong International Banking strategies

• Senior Direct Banking Training Manager

  • Sep 2005 - May 2006

  Training and development for Call Centres in Hong Kong and Asia Pacific Coaching for Distinguished Sales award presentations

• Manager Corporate Change Programme

  • Feb 2005 - Aug 2005

  Facilitate Top Team Alignment meetings for ASP country CEOs Assist Country top teams and HR to plan, design, and implement culture change programmes

• Manager Learning Channels and Multimedia Training / Management Training

  • Dec 1999 - Feb 2005

  Set up team to design and implement e-learning in Asia Pacific Improve accessibility of e-learning and increase e-learning enrolments by 8 times within 3 years

• Management Trainer

  • Nov 1997 - Dec 1999