Experience

Codal

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Project Manager

  • Dec 2022 - Present



CityBase, Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Project Manager

  • Jul 2021 - Dec 2022

  • Delivered secure digital payment products for local and state governments to enable constituents to pay and receive government services safely during the COVID-19 pandemic. Led combined CityBase and 3 unique client project teams through all delivery phases from discovery to go-live/stabilization in implementations ranging from three to six months. • Implemented an improved engagement model for a core enterprise client with an emphasis on rigorous planning, transparent communication, and metric-based project management. Improved client relationship with CityBase, which led to collection of all outstanding 2021 invoices, additional sales opportunities, and earned the team the ability of direct engagement with agencies and client stakeholders outside of the client’s core IT team. • Championed internal initiative to retire legacy products and move clients to new configurable and scalable solutions. Initiative has improved client and constituent satisfaction, reduced CityBase’s risk of non-compliance, and decreased tech debt for Engineering and Product teams. Show less



Amount

• United States
• Financial Services
• 100 - 200 Employee

• Integration Specialist

  • May 2020 - Jul 2021

  • Managed a team of four through testing and deployment of a loan product for a Multinational Bank. Created a model of the target state credit policy and tested with 20,000 subjects in order understand the model’s real-world application and confirm code completeness. Developed and executed a detailed implementation plan to ensure a smooth deployment and to support an aggressive conversion rate set by the Bank. • Overhauled the firm’s requirements gathering tools and approach, in order to effectively design a new Point of Sale product, to be created in partnership with a Top 10 US Bank. Oversaw and coordinated efforts for a team of 25 across 8 workstreams, including client resources and contractors. Managed requirements gathering and design efforts with four other third-party vendors required to deliver MVP. Show less



McMaster-Carr

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Supervisor- Publishing Operations

  • Jan 2019 - May 2020

  • Led team of 12 in migrating and publishing the entire company’s image library to new system, with focus on improving data quality and completeness. Replaced all hand-crafted presentations with software-generated presentations that exceeded high standards by providing consistency across an expansive digital catalog. • Developed processes for the Product Information team to help scale quality work in a nascent agile environment. Changes resulted in meeting the goal of 95% error free work and 90% same or next day completion of work orders. • Helped launch the Customer Experience team by conducting customer interviews and quantitative analysis of web-interaction data to identify opportunities to improve the digital publication. Show less



PwC

• Professional Services
• 700 & Above Employee

• Senior Associate

  • Aug 2015 - Jan 2019

  • Oversaw team of 14 in requirements gathering, development of target operating model, and technical implementation as part of wholescale transformation of financial event processing and reporting solution for the largest US merchant acquirer. Successful rollout enabled robust analytical and reporting capabilities which empowered the business to more accurately gauge current financial performance and better inform future business decisions. • Spearheaded the integration and deployment of a secure payment processing solution for a leading healthcare provider’s enterprise pharmacy network. Deployment of the solution led to mitigating 40% of the overall organization’s transactional risk in line with data security and privacy requirements. Managed budget and created a reporting tool for $8M engagement. • Led team of 20 in rollout of GSuite to over 10,000 employees of a F500 multinational payment processor, the largest internal initiative in the organization’s history. Responsibilities included coordination of deployment, change management, engagement management activities, such as scoping and managing $2M budget, and communicating with executives. • Headed requirements gathering, led workshops with over 100 unique stakeholders, and developed a client complexity analysis tool in order to inform a migration roadmap for over 800 unique lockboxes. Project completion resulted in migration of all check processing and lockbox services at one of the Top 50 largest banks. • Contributed to launch of PwC’s healthcare-payments platform through design of a go-to-market strategy and marketing materials, along with creation of proposals to target an estimated $5B in initial business opportunities. Show less



Global Engagement Summit

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Alumni Co-Chair

  • 2014 - 2015

  • Created an alumni database to track the organization's 500+ alumni located in 53 countries to better facilitate communication and increase donations from past delegates and staff.

• Logistics Co-Chair

  • 2013 - 2014

  • Coordinated event logistics, such as travel lodging, venue booking and set up, for Global Engagement Summit 2014- the largest undergraduate social change focused conference in the United States.

• Outcomes Co-Chair

  • 2012 - 2013

  • Solicited over $3m from alumni, corporate and non-profit partners, the university, and other individual donors and was responsible for assessing and distributing seeding funds to promising social enterprises.



PwC

• Professional Services
• 700 & Above Employee

• Advisory Intern

  • Jun 2014 - Aug 2014

  Worked with a cross line of service team to provide advisory and tax services to four large financial networks on IRS documentation and analysis of various systems to understand the opportunities to receive tax credits through Section 199 Worked with a cross line of service team to provide advisory and tax services to four large financial networks on IRS documentation and analysis of various systems to understand the opportunities to receive tax credits through Section 199



PRS Legislative Research

• India
• Government Administration
• 1 - 100 Employee

• Research Analyst

  • Jun 2013 - Sep 2013

  • Conducted analysis on a variety of topics, such as affordable housing and India’s energy sector, to compile high-level legislative briefs for members of India’s Parliament along with facilitating weekly discussions that included MPs, media representatives, community organizations, and other key stakeholders. • Analyzed impact of vocational education initiatives on addressing skill gaps and sustainable employment within the context of India’s rapid economic growth. • Conducted analysis on a variety of topics, such as affordable housing and India’s energy sector, to compile high-level legislative briefs for members of India’s Parliament along with facilitating weekly discussions that included MPs, media representatives, community organizations, and other key stakeholders. • Analyzed impact of vocational education initiatives on addressing skill gaps and sustainable employment within the context of India’s rapid economic growth.



Matasar Campaign

• Chagrin Falls, Ohio

• Senior Campaign Staff

  • Jun 2012 - Nov 2012

  • Handled logistics and ran field operations for the first campaign in 18 years to unseat an incumbent for Geauga County Judge • Lobbied local community and business leaders to secure endorsements and financial support for the Matasar Campaign • Worked with national political organization representatives and Vote Builder software to develop strategies to increase voter turnout and support for the candidate • Handled logistics and ran field operations for the first campaign in 18 years to unseat an incumbent for Geauga County Judge • Lobbied local community and business leaders to secure endorsements and financial support for the Matasar Campaign • Worked with national political organization representatives and Vote Builder software to develop strategies to increase voter turnout and support for the candidate



Indian School of Business

• India
• Higher Education
• 700 & Above Employee

• Intern

  • Jun 2011 - Aug 2011

  • Conducted a comprehensive analysis of affordable housing solutions around the globe as part of a study aimed at developing solutions to India’s housing crisis. • Co-author of published report on India’s affordable housing crisis and solutions • Carried out data analysis of deforestation rates in each of India’s states in order to study the effect of urbanization on India’s natural habitats • Conducted a comprehensive analysis of affordable housing solutions around the globe as part of a study aimed at developing solutions to India’s housing crisis. • Co-author of published report on India’s affordable housing crisis and solutions • Carried out data analysis of deforestation rates in each of India’s states in order to study the effect of urbanization on India’s natural habitats



Cleveland City Council

• Government Administration
• 1 - 100 Employee

• Assistant to Councilman Joe Cimperman

  • Jun 2010 - Aug 2010



Net Activity

• Cleveland, OH

• Intern

  • Jun 2008 - Aug 2008