Experience

TalkMarkets
• United States
• Online Audio and Video Media
• 1 - 100 Employee
• UX Designer

  • Jun 2021 - Present

General Assembly
• United States
• Animation and Post-production
• 1 - 100 Employee
• UX Design Immersive Fellow

  • Apr 2021 - Present


LGBT Network

• United States
• Individual and Family Services
• 1 - 100 Employee

• HIV/STI Health Education and Testing Specialist

  • Jul 2019 - Present

  • Organize and implement outreach, workshops and testing events within the community at venues including schools, health fairs, bars and clubs. • Provide PrEP/PEP education and linkages to community members. • Plan, coordinate and deliver HIV prevention and sexuality education through evidence-based interventions and a curriculum for community members. • Provide HIV testing and STI screenings employing a counseling, testing, and referral (CTR) service model, ensuring that the services are implemented with fidelity and program protocols. • Perform comprehensive PrEP/PEP assessments and assist in making necessary medical appointments for eligible individuals to facilitate access to PrEP/PEP. Show less



GMHC

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Housing Case Manager - Trilingual (English/French/Spanish)

  • Aug 2017 - Nov 2018

  • Provided screenings and intake assessments of potential clients and assessed severity of presenting issues. • Provided a range of case management services and linkages to clients in need of additional support such as legal services, health care, food pantries etc. • Developed client-centered service plans that addressed individual needs, short- and long-term goals for treatment, counseling and supportive services. • Conducted regular home visits to clients who reside in New York City. • Completed all required paperwork by established deadlines: quarterly service plans, assessments and reassessments, at minimum monthly progress notes, home visit documentation, monthly apartment inspection forms and all other documentation as assigned. Show less



Queens Pride House

• United States
• Entertainment Providers
• 1 - 100 Employee

• Intake Specialist - Bilingual (English/Spanish)

  • Mar 2017 - Aug 2017

  • Gathered detailed, fact-specific information about potential client cases. • Answered and screened inquiry calls from existing and prospective clients. • Collected data for intake process, ensuring correct information is documented. • Managed scheduling of appointments/consultations with existing and potential clients. • Gathered detailed, fact-specific information about potential client cases. • Answered and screened inquiry calls from existing and prospective clients. • Collected data for intake process, ensuring correct information is documented. • Managed scheduling of appointments/consultations with existing and potential clients.



Hyatt Place

• Hospitality
• 700 & Above Employee

• Front Desk Manager

  • Apr 2010 - Aug 2012

  • Managed day-to-day operations, ensuring the highest quality, standards and meeting the expectations of the customers on a daily basis. • Developed specific goals and plans to prioritize, organize, and streamline front desk operations. • Handled complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervised staffing levels to ensure that guest service, operational needs and financial objectives were met. • Managed day-to-day operations, ensuring the highest quality, standards and meeting the expectations of the customers on a daily basis. • Developed specific goals and plans to prioritize, organize, and streamline front desk operations. • Handled complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervised staffing levels to ensure that guest service, operational needs and financial objectives were met.