Experience

センタラグランドホテル大阪

• Assistant Housekeeping Manager

  • Apr 2023 - Present

  Pre-opening Department head Acting Executive housekeeper -Creating SOP’s -Cost management -Okkami app project champion (Guest and staff use applications) -Vendor Contracts -Uniform management -lost and found management -operation improvements -analysis -Management and supervision of numbers using excel sheets. -Staff Training Pre-opening Department head Acting Executive housekeeper -Creating SOP’s -Cost management -Okkami app project champion (Guest and staff use applications) -Vendor Contracts -Uniform management -lost and found management -operation improvements -analysis -Management and supervision of numbers using excel sheets. -Staff Training



The Ritz-Carlton, Osaka

• Japan
• Hospitality
• 1 - 100 Employee

• Captain

  • Apr 2021 - Mar 2023

  Housekeeping In-charge Creation of operation manual

• Houseman

  • Apr 2018 - Apr 2021

  -Housekeeping Coordinator -Houseman-Linen parson -Amenity parsonClub lounge for 6 month（task force）-Club concierge-ServerHousekeeping skills-Equipment management-New equipment selection-organization -Training team members -Upselling-guest engagement -cost managementOperation improvement committee member

• Server

  • Oct 2017 - Mar 2018

  Server at Xiang Tao”Chinese restaurant”



InterContinental Osaka インターコンチネンタルホテル大阪

• Japan
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Dec 2016 - Oct 2017

  Bell person Doorman Runner Bell person Doorman Runner



The Watermark Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Intern

  • Nov 2016 - Dec 2016

  Front,Hskp,F&B Front,Hskp,F&B