Capacity Building Specialist

• Jan 2023 - Present

Technical Assistance Coordinator

• Jul 2021 - Dec 2022

Coordinated SFCHC’s CBA services and supports all programs and efforts that fall under this portfolio. Facilitating the coordination of technical assistance requests; serving as a primary liaison with CDC and the CBA Tracking System (CTS), key stakeholders and capacity building providers; contributing to organizational and program-specific evaluation and reporting activities; and supporting infrastructure improvements.♦ Demonstrate sensitivity to HIV‐positive individuals, lesbian, gay, bisexual, transgender, and queer populations, persons of color, culturally diverse populations and nationalities.♦ Collaborate with and support the Associate Director and Senior Capacity Building Specialists in the initiation, tracking, monitoring, closeout and reporting of all CTS activity.♦ Coordinate processing and evaluation of all proactive and reactive technical assistance requests.♦ Work closely with all team members in diverse CTS roles as preliminary and primary provider of TA and point of contact for TA recipients.♦ Serve as SFCHC CTS “super user” who is most current on CTS application and modifications.♦ Ensure that the CTS Evaluation Survey Instruments are implemented and up to date including Learning Group Registration, Post Training Evaluation, Post Technical Assistance Evaluation (PTAE) and Follow-up Surveys. Show less

Project Management Consultant

• Mar 2023 - Present

Ash Consulting is a woman-owned solopreneurship established in 2022 by Taciana Ash. After 16 years of hands-on operational and administrative business experience in the healthcare and nonprofit sector, Taciana wanted to help more businesses maximize their efficiency. From bookkeeping to workflow efficiency analyses, Ash Consulting provides support with improving office infrastructure and processes from top to bottom. Get in touch to learn more, we can’t wait to meet you! Ash Consulting is a woman-owned solopreneurship established in 2022 by Taciana Ash. After 16 years of hands-on operational and administrative business experience in the healthcare and nonprofit sector, Taciana wanted to help more businesses maximize their efficiency. From bookkeeping to workflow efficiency analyses, Ash Consulting provides support with improving office infrastructure and processes from top to bottom. Get in touch to learn more, we can’t wait to meet you!

Diabetes Case Manager

• Feb 2020 - Jul 2021

Patient Service Representative

• Jan 2019 - Feb 2020

Gathered demographic information for registration, verify insurance benefits, and maintain accurate patient medical and financial records. Streamline the collection, processing, and distribution of patient information. ♦ Aligned patient referrals and services offered based on insurance coverage requirements. Integrated medical billing into patient treatment plans. ♦ Cascaded HIPAA and accounting requirements to the medical billing and insurance verification processes. Improved the accuracy and quality of patient and insurance interactions. ♦ Guided continuous improvement projects focused on relationship development, process efficiency, and team productivity. Show less

Supervisor & Operations Associate

• Sep 2017 - Feb 2019

Collaboratively led efforts to coordinate supply and logistics planning between two international offices. Championed all aspects of administrative, clerical, and operational excellence across the organization. ♦ Implemented a Cisco phone system that facilitated transparent, frequent, and efficient communication across cross-functional departments. ♦ Forecasted and administered the operational office budget by managing 1k expenditures. Ensured invoices matched program goals and objectives for service delivery. Sustained 100% accuracy in expense reporting. ♦ Spearheaded all project/program management activities within the office. ♦ Established an organizational culture focused on celebrating and strengthening diversity/equity initiatives. Show less

Manager – Department of Medicine & Global Medicine

• May 2017 - Sep 2017

Partnered with the Program Director to orchestrate events, schedules, and program meetings for Primary Care Residents. Facilitated transparent communications throughout the department and program. ♦ Maintained all travel, safety, and security logistics for the MGH Internal Medicine Away Elective Resident Travel Program. Slashed unnecessary costs and delivered objectives on-time and within budget. Partnered with the Program Director to orchestrate events, schedules, and program meetings for Primary Care Residents. Facilitated transparent communications throughout the department and program. ♦ Maintained all travel, safety, and security logistics for the MGH Internal Medicine Away Elective Resident Travel Program. Slashed unnecessary costs and delivered objectives on-time and within budget.

Mental Health Specialist

• Nov 2016 - Jun 2017

Closely tracked and monitored counseling and casework services for 25 patients. Analyzed patient behavior and frequently recommended adjustments to treatment plans based on progress. ♦ Delivered crisis intervention services to patients deemed to be a danger to society or themselves. Improved the quality of care during emergency situations. Closely tracked and monitored counseling and casework services for 25 patients. Analyzed patient behavior and frequently recommended adjustments to treatment plans based on progress. ♦ Delivered crisis intervention services to patients deemed to be a danger to society or themselves. Improved the quality of care during emergency situations.

Education Specialist

• Oct 2015 - Nov 2016

Orchestrated intake documentation, treatment plans, reports, and discharge summaries. Designed educational life skill plans that supported stimulating client interaction through group psycho-educational dynamic analysis. ♦ Aligned program objectives, notes captured, and comprehensive reports with the overall goals/objectives of the organization. Improved the output and productivity of the entire program. Orchestrated intake documentation, treatment plans, reports, and discharge summaries. Designed educational life skill plans that supported stimulating client interaction through group psycho-educational dynamic analysis. ♦ Aligned program objectives, notes captured, and comprehensive reports with the overall goals/objectives of the organization. Improved the output and productivity of the entire program.

Ambulatory Services Representative II

• Sep 2014 - Oct 2015

Executed all reception area activities and communications throughout the facility. Ensured the timely filing of paperwork in accordance to HIPAA guidelines and other safety rules/regulations. ♦ Improved the efficiency, speed, and accuracy of check-in and check-out procedures. Streamlined the patient interaction process and collection of registration information. Executed all reception area activities and communications throughout the facility. Ensured the timely filing of paperwork in accordance to HIPAA guidelines and other safety rules/regulations. ♦ Improved the efficiency, speed, and accuracy of check-in and check-out procedures. Streamlined the patient interaction process and collection of registration information.