Tabassum Binti

People and Culture Manager at Chardike.com
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD
Languages
  • English Native or bilingual proficiency
  • Bangla Native or bilingual proficiency
Skills

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Experience

  • Chardike.com
    • Bangladesh
    • Personal Care Product Manufacturing
    • People and Culture Manager
      • Nov 2021 - Present
  • Priyo
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Human Resources Manager
      • Feb 2020 - Nov 2021
  • Shajgoj.com
    • Manager-HR & Operations
      • Jan 2018 - Feb 2020
  • Bitspearhead Limited
    • Bangladesh
    • Advertising Services
    • 1 - 100 Employee
    • Senior Executive Human Resources
      • Feb 2017 - Jan 2018
  • Taskeater
    • United Kingdom
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Analyst
      • Feb 2016 - Jan 2017

      Lead Generation, Lead Enrichment

    • Analyst
      • Feb 2016 - Jan 2017

      Lead Generation, Lead Enrichment

  • Mercantile Bank Limited
    • Bangladesh
    • Banking
    • 300 - 400 Employee
    • Intern
      • Feb 2015 - May 2015

      HR Department , Corporate Banking HR Department , Corporate Banking

  • Grameenphone Ltd
    • Bangladesh
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Manager
      • Sep 2012 - Sep 2014

      Provided one-stop quality Customer Service over phone to ensure positive customer experience. Proactively awarded/informed customers regarding our products/service .Sold through inbound and outbound contacts. Captured customer insights and escalate critical issues, complaints and provide timely feedback. Maintained targeted KPI on a regular basis Served customers with helping attitude to play a significant role in customer satisfaction, retention, and acquisition to enhance Grameenphone brand image. Show less

Education

  • Independent University, Bangladesh
    Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
    2016 - 2018
  • Independent University, Bangladesh
    Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
    2011 - 2015
  • Shaheed Bir Uttam Lt. Anwar Girls' College .
    H.S.C, Science
    2008 - 2010
  • Shaheed Bir Uttam Lt. Anwar Girls' College .
    S.S.C., Science
    2002 - 2008

Community

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