Tyler Ballog
Digital Marketing and Social Media Manager at Chicago Union- Claim this Profile
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Bio
Credentials
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Athlete Marketing Essentials: NIL Certification
Front Office SportsSep, 2022- Nov, 2024 -
Sports Marketing Essentials
Front Office SportsAug, 2022- Nov, 2024 -
Sports Marketing Certificate
Northwestern University Medill SchoolDec, 2021- Nov, 2024
Experience
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Chicago Union
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United States
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Spectator Sports
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1 - 100 Employee
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Digital Marketing and Social Media Manager
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Oct 2022 - Present
- Planned, created, and published relevant original daily content for Facebook, Instagram, Twitter, and Tik Tok - Oversaw the design of digital assets to ensure that they were consistent with brand positioning and company values - Established key performance indicators (KPIs) for each platform including audience growth, reach, engagement, response rate, and fan feedback - Maintained quality control of content, and supported design strategy and execution - Increased likes by 1,936%, views by 1,409%, and followers by 895% on TikTok Show less
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Chicago Cubs
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United States
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Spectator Sports
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700 & Above Employee
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Guest Services Ambassador
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May 2022 - Nov 2022
- Applied knowledge of Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service - Greeted and directed ballpark guests, and answered questions about Wrigley Field offerings and policies - Resolved guest concerns and special requests within the framework provided while upholding the “Wrigley Field Fan Code of Conduct” - Promoted a safe and enjoyable experience by identifying and reporting inappropriate behavior, safety risks, or medical situations - Applied knowledge of Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service - Greeted and directed ballpark guests, and answered questions about Wrigley Field offerings and policies - Resolved guest concerns and special requests within the framework provided while upholding the “Wrigley Field Fan Code of Conduct” - Promoted a safe and enjoyable experience by identifying and reporting inappropriate behavior, safety risks, or medical situations
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Postmates by Uber
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United States
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Technology, Information and Internet
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700 & Above Employee
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Postmates Food Courier
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Jun 2016 - Jul 2018
- Delivered, handled, and processed customer orders within established time frames while taking quality care of customers’ goods - Provided exceptional customer service through positive and professional interactions with customers both in-person and over the phone - Completed over 500 transactions with a customer rating of 4.9 stars - Delivered, handled, and processed customer orders within established time frames while taking quality care of customers’ goods - Provided exceptional customer service through positive and professional interactions with customers both in-person and over the phone - Completed over 500 transactions with a customer rating of 4.9 stars
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Whitney Young Beacon
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Chicago, Illinois, United States
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Journalist and Newspaper Staff Member
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Aug 2016 - Jun 2017
- Authored, edited, and produced weekly news articles for Whitney M. Young High School’s student newspaper, The Beacon - Gained experience working with a team in a fast-paced, newsroom environment with strict deadlines and objectives - Updated and managed articles and other content for The Beacon website - Authored, edited, and produced weekly news articles for Whitney M. Young High School’s student newspaper, The Beacon - Gained experience working with a team in a fast-paced, newsroom environment with strict deadlines and objectives - Updated and managed articles and other content for The Beacon website
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Whitney Young DubTV
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Chicago, Illinois, United States
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Videographer and Video Editor
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Aug 2016 - Jun 2017
- Planned, produced, and edited original video content for Whitney Young student broadcast television show, DubTV - Pitched and discussed potential content and segment ideas to production staff in daily meetings - Gained valuable experience working with camera, video, audio, and editing equipment and programs - Planned, produced, and edited original video content for Whitney Young student broadcast television show, DubTV - Pitched and discussed potential content and segment ideas to production staff in daily meetings - Gained valuable experience working with camera, video, audio, and editing equipment and programs
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NBU Athletics
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Chicago, Illinois, United States
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Camp Counselor/Basketball Coach
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May 2015 - Sep 2015
- Assisted in planning, designing, and implementing weekly schedule, daily activities, and programming for camp group - Filmed and edited practices for film review sessions - Maintained equipment, facility, and inventory to provide campers and staff with a safe environment - Oversaw and led practice sessions aimed at improving both fundamental and advanced basketball skills - Assisted in planning, designing, and implementing weekly schedule, daily activities, and programming for camp group - Filmed and edited practices for film review sessions - Maintained equipment, facility, and inventory to provide campers and staff with a safe environment - Oversaw and led practice sessions aimed at improving both fundamental and advanced basketball skills
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ITA Division 1 National Men’s Indoor Championship
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Chicago, Illinois, United States
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Tournament Ambassador and Ballboy
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Feb 2015 - Feb 2015
- Created a positive environment for guests by greeting, passing out tournament programs, and directing guests toward facility amenities and offerings - Prepared courts for play by collecting and arranging equipment - Collected and retrieved tennis balls for players during matches - Created a positive environment for guests by greeting, passing out tournament programs, and directing guests toward facility amenities and offerings - Prepared courts for play by collecting and arranging equipment - Collected and retrieved tennis balls for players during matches
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Education
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2017 - 2021
University of Illinois Urbana-Champaign
Bachelor of Science - BS, Journalism -
2017 - 2021
University of Illinois Urbana-Champaign
Minor, Business
Community
