Sérgio Bernardo

General Manager | Lumen Hotel & The Lisbon Light Show at Lumen Hotel & The Lisbon Light Show
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Contact Information
us****@****om
(386) 825-5501
Location
Vila Franca de Xira, Lisbon, Portugal, PT
Skills

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5.0

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Carlos A. A. Neves

O Sérgio é, não tenho qualquer dúvida, um Excelente profissional na Direcção Hoteleira, sendo uma Pessoa calma mas dinâmica, ambiciosa mas responsável, altamente motivada para desempenhos de Qualidade, gerindo os seus colaboradores com elevados índices de proactividade e motivação. Embora jovem, tem absorvido impecavelmente ao longo da sua carreira as diversas técnicas da gestão hoteleira para os diversos Serviços.

Marta Cunha Pinto

O Sr. Sérgio Bernardo sempre foi extremamente correto durante o 3 anos que trabalhei na sua equipa. Como Diretor de F&B sempre liderou a equipa com muita confiança e competência. Foi sem duvida das melhores pessoas com quem já trabalhei ate hoje. Aprendi imenso com ele a nível profissional em vários aspetos, na criatividade, organização, maneira de lidar com a equipa, etc. Recomendo vivamente o Sr. Sérgio Bernardo seja para um novo desafio, seja para pessoas interessadas em trabalhar com ele. Atentamente, Marta Cunha Pinto

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Experience

  • Lumen Hotel & The Lisbon Light Show
    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • General Manager | Lumen Hotel & The Lisbon Light Show
      • Mar 2021 - Present

      160 Rooms (147 rooms & 13 Suites) Videomapping Concept Reception & Concierge 24/7 Room Service 24/7 Business Corner Executive Floor & Executive Lounge Funtion | Meeting Rooms Outdoor Events Area Restaurant "Clorofila" Lounge Bar Rooftop Bar & Pool Private Parking Electric vehicle charging station Arquitectura: Arqº Frederico Valsassina Interieur Design: P06 (Arq.º Nuno Gusmão) & Lemon Varience (Arq.ª Barbara Neto) https://www.lumenhotel.pt/ 160 Rooms (147 rooms & 13 Suites) Videomapping Concept Reception & Concierge 24/7 Room Service 24/7 Business Corner Executive Floor & Executive Lounge Funtion | Meeting Rooms Outdoor Events Area Restaurant "Clorofila" Lounge Bar Rooftop Bar & Pool Private Parking Electric vehicle charging station Arquitectura: Arqº Frederico Valsassina Interieur Design: P06 (Arq.º Nuno Gusmão) & Lemon Varience (Arq.ª Barbara Neto) https://www.lumenhotel.pt/

  • Luster Supreme Hotel
    • Hotel General Manager & Administration advisor for New Business
      • Jun 2020 - Mar 2021

      New Business AnalysisPre-Opening Project OuiMaisNon (Ex Ladurée, Lisboa): Business Plan, Procurement, Recruitment&Selection, SOPs, Consultant

    • Hotel General Manager
      • Jun 2019 - Mar 2021

      56 Rooms (including 3 Master Suites)3 Outlets (Restaurant, Bar, Pool Bar, Shisha Lounge)Reception 24/7Concierge 24/7Room-Service 24/7SPA (Gym, Indoor pool, Sauna, Turkish Bath, Treatment Rooms, Relax Room)Outdoor pool & JacuzziArquitectura: S+A - Arq.º Miguel SaraivaInterieur Design: S+A (Arq.º Hugo Vieira & Arq. Catarina Esteves)https://www.lusterhotels.pt/

  • Olissippo Hotels
    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Hotel Manager
      • Jun 2016 - Jun 2019

      Hotel Olissippo Marquês de Sá**** 164 Rooms (1 Suite) 7 Meeting Rooms 2 Outlets (Restaurant, Bar) Reception 24/7 Room-Service 24/7 Business Center 55-80 employees AAGR (4 Years) +8,11%; Consolidated Growth 30,25% AAG GOP: 2,65%; Booking ranking: 8.8 (7,9 up to 8.8) Trip Advisor: 4 (3,5 up to 4) Expedia: 4,1 (3,7 up to 4,1) Reopening Full Renovation Hotel Olissippo Marquês de Sá**** 164 Rooms (1 Suite) 7 Meeting Rooms 2 Outlets (Restaurant, Bar) Reception 24/7 Room-Service 24/7 Business Center 55-80 employees AAGR (4 Years) +8,11%; Consolidated Growth 30,25% AAG GOP: 2,65%; Booking ranking: 8.8 (7,9 up to 8.8) Trip Advisor: 4 (3,5 up to 4) Expedia: 4,1 (3,7 up to 4,1) Reopening Full Renovation

  • LUTECIA Smart Design Hotel
    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • F&B Director & Events
      • Nov 2008 - Jun 2016

      Consolidated Revenue Growth: +100%F&B Share: 23%-25%Food Cost: 26%Bev. Cost: 17%3 Outlets (Restaurant, 2 Bars)24/ Room-Service5 Meeting Rooms175 RoomsBusiness CenterGymExecutive Floor (12 Executive Rooms & 4 Suites)23-35 F&B EmployesNational Nomination for Best Food & Beverage Manager

    • F&B Director
      • Sep 2007 - Nov 2008

      Hotel reopeningFull renovationRebranding

    • F&B Assistant Manager
      • Jul 2006 - Sep 2007

  • INP - Instituto Superior de Novas Profissões
    • Education Administration Programs
    • 1 - 100 Employee
    • Invited Lecturer | Professor convidado
      • Mar 2013 - 2016

  • Dom Pedro Hotels & Golf Collection
    • Portugal
    • Hospitality
    • 100 - 200 Employee
    • Events Coordinator
      • May 2006 - Jun 2006

  • Marriott International
    • United States
    • Hospitality
    • 700 & Above Employee
    • Events Coordinator - Trainee
      • Mar 2006 - Apr 2006

  • SANA Hotels
    • Portugal
    • Hospitality
    • 300 - 400 Employee
    • Head Waiter
      • Apr 2004 - Mar 2006

      Restaurant, Room-Service, Events, Bar Hotel Opening Restaurant, Room-Service, Events, Bar Hotel Opening

  • Restaurant "Almadrava"
    • Barman & Waiter
      • Jun 2000 - Oct 2004

      I've worked in functions such as: Barman and Waiter June - October 2000 - Barman June - October 2001; 2002; 2003 - Waiter Restaurant Opening I've worked in functions such as: Barman and Waiter June - October 2000 - Barman June - October 2001; 2002; 2003 - Waiter Restaurant Opening

Education

  • ADHP & INESP
    GRADUATE, Hospitality Management
    2010 - 2010
  • EBA - Emotional Business Academy
    Neuroleadership Training, PNL
    2020 - 2020
  • INP - Instituto Superior de Novas Profissões
    Degree, Hospitality Management
    2002 - 2006
  • EHTL - Escola de Hotelaria e Turismo de Lisboa
    Formação Contínua, Hotelaria
    2004 - 2005
  • Escola Secundária Forte da Casa
    1998 - 2000
  • Instituto Superior de Novas Profissões
    Licenciatura, Gestão Hoteleira

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