Public Policy Consultant

• Apr 2021 - Present

Helping national and local governments in Latin America to achieve concrete results in policy priorities through advisory and capacity building. Helping national and local governments in Latin America to achieve concrete results in policy priorities through advisory and capacity building.

Project Coordinator

• Jan 2019 - Mar 2021

• Use of Artificial Intelligence as strategy for implementing a Cognitive Assistant as a new and scalable channel for B2C clients (IBM Watson | IBM Cloud Services | IBM Garage | Watson Assistant | Cognitive Intelligence)• Management of activities, scope, deadline, risks, and indicators for the franchises' ERP• Constant communication with the business area, defining demands and requirements• Refining, organizing and detailing the backlog• Application support, including integrations, monitoring, changes negotiation and improvement opportunities• Constant communication with the board to align demands and expectations• Responsible for performance evaluation, mentoring and feedback meetings with team members• Use of Trello, JIRA, and Activity Workflow tools• Launching a call center operation as a strategy to increase B2C performance by improving clients experience• Implementation of new management technologies and employee commercial training, designed to increase productivity and results for the call center operation• Responsible for monitoring and reporting the performance indicators to the board Show less

Project Specialist

• Jan 2018 - Dec 2018

• Responsible for designing and piloting projects for the sales and digital marketing departments• Responsible for designing the rollout plan for the projects

Environmental Engineer

• Jul 2017 - Jan 2018

Responsible for overseeing the Environmental Management Plan within the unit and certifying license and constraint compliance in collaboration with competent environmental authorities. Responsible for overseeing the Environmental Management Plan within the unit and certifying license and constraint compliance in collaboration with competent environmental authorities.

Environmental Engineer

• Sep 2016 - Apr 2017

Addressing challenges and existing remedies for wear in tailings pipelines, with emphasis on pipelines situated in freezing-defreezing environments. Experimental studies conducted in the Sustainable Mining Laboratory encompass rheology assessments and their interplay with pipeline design considerations. Addressing challenges and existing remedies for wear in tailings pipelines, with emphasis on pipelines situated in freezing-defreezing environments. Experimental studies conducted in the Sustainable Mining Laboratory encompass rheology assessments and their interplay with pipeline design considerations.

Environmental Engineer

• Jan 2016 - Aug 2016

Responsible for consolidating and analyzing incident reports, as well as generating recommendations for the Safety and Security department. Responsible for consolidating and analyzing incident reports, as well as generating recommendations for the Safety and Security department.

Environmental Consultant Intern

• Jan 2015 - Mar 2015

Research on international requirements for the company; assessment of public feedback; reporting gaps between natural resource management and community overview; fieldwork involving water and reforestation projects as well as data collection. Research on international requirements for the company; assessment of public feedback; reporting gaps between natural resource management and community overview; fieldwork involving water and reforestation projects as well as data collection.

Financial and Administrative Director

• Jul 2012 - Dec 2013

Financial And Administrative Manager

• Mar 2011 - Jul 2012