Szymon Stepkowski

Executive Account Manager at Precision Freight
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Executive Account Manager
      • Feb 2020 - Present
    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Account Executive
      • Jun 2019 - Feb 2020
    • Canada
    • Truck Transportation
    • 400 - 500 Employee
    • Business Development Manager
      • Feb 2018 - Apr 2019

      Key member of a highly driven, professional, and dedicated Customer Service Dream Team Tasked with: -Identifying new sales leads and opportunities within our growing customer base ranging from Fortune 500 Companies to Mom and Pop Businesses. -Treating all customers and their requests with the same respect, promptness and priority that exhibits the definition of High Performance Logistics. The desire to go above and beyond when and wherever needed has been 2nd to only my passion for all that is freight. -Prioritizing the need for comprehensive management of customer expectations and being proactive as oppose reactive has allowed Traffix to create a solid foundation and grow beyond expectations and will be a future leader and driver in the Logistics & Transportation Industry. -Pitching Supply Chain Solutions to streamline a customer’s Day to Day operations and Coordinating -RFPs to land new and existing business. -Maintaining fruitful relationships with existing customers and identifying potential new avenues for business to grow and lead the Best 3PL in the Nation.

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Account Coordinator
      • Jan 2015 - Dec 2017

      - Grow and Manage Current Business-2+ Years of Experience with LTL Shipments, Varying from Standard LTL, Volume, Guaranteed,-Experienced in Air Freight Shipments-Exposure to Truckload Market in Various Lanes- Identify and implement operational efficiency gains - Make customer service a differentiator: respond to all changes submitted from the customer in a timely and accurate manner - Provide prompt and professional response to customer requests for additional information - Achieve tactical and operational targets - Responsible for executing and maintaining a daily reporting routine - Collect, sort and distribute operational information to the team

    • Operations Representative
      • Jul 2013 - Jan 2015

      Manage, service, and grow current customer relationships - Handle Daily Operations For Marriott Account - Handle Resolve Board To Catch Lost Revenue - Customer and carrier follow-up - Prospect new sales opportunities, establish customer relationships and close deals - Source carriers, negotiate rates, problem solve, and manage issues - Answer incoming calls - Schedule appointments - Provide shipment information - Audit load information - Complete customer requests - Tracking and tracing of shipments - Data entry

    • Shipping Information Specialist
      • Mar 2013 - Jun 2013

      - Answering incoming phone calls from our partners - Providing friendly and helpful customer service on every call - Accurately documenting the information that is provided - Maintaining strong performance standards, including efficiency, dependability and productivity - Work with a coach to continuously meet your goals and help grow your career - Extensive phone and computer work - Other duties as assigned

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Stock Manager
      • Jan 2012 - Mar 2013

      Stock and Inventory Manager Stock and Inventory Manager

    • United States
    • Machinist
      • Jul 2011 - Dec 2011

      Maintenance and Operation of Lathe and Milling Machine, In Charge of Deliveries and Material Pickup Maintenance and Operation of Lathe and Milling Machine, In Charge of Deliveries and Material Pickup

    • Kitchen Crew Leader
      • Jan 2008 - May 2011

      Head line cook in a suburban children’s amusement park. Shift manager. In charge of inventory and stock management. Head line cook in a suburban children’s amusement park. Shift manager. In charge of inventory and stock management.

Education

  • Lincoln Park High School
    High School Diploma
    2005 - 2009
  • City Colleges of Chicago-Wilbur Wright College
    Criminal Justice/Law Enforcement Administration

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