Szilvia Walsh

Tier 3 SysAdmin Team Lead at GlobalMeet
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Location
Clonakilty, County Cork, Ireland, IE

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Credentials

  • Covid Vaccinator
    Hibernian Healthcare at Home Ireland
    Apr, 2021
    - Sep, 2024
  • Emergency Medical Technician (EMT)
    Prehospital Emergency Care Council
    Jul, 2013
    - Sep, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Tier 3 SysAdmin Team Lead
      • Apr 2023 - Present
    • United States
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Tier 3 SysAdmin Team Lead
      • Jan 2023 - Apr 2023

    • IT Deskside Support Engineer
      • Jul 2020 - Feb 2023

      Role responsibilities:Coordinate and execute the onboarding and offboarding tasks for new hires and departing employees utilizing Salesforce ticketing systemImage laptops and desktops following standard procedures.Update Active Directory to reflect requested changes to access for end usersEnd Point Manager maintenance of devices and users access and policy complianceExecute projects and tasks as an individual or with Global IT TeamTroubleshoot current Windows , Outlook and Office365 issuesProactively manage software licenses, hardware (onsite/remote) inventoryHelp Tier 1 Team with inquiries for troubleshootingHelp Tier 3 Team with basic System Administration and projects Prepare users windows profile and desktop apps to reflect relevant role requirementsSchedule call out technicians for repairsPrepare returned assets for re-use or recycling in a timely manner and record inventory change Show less

    • Customer Care Assistant Manager
      • Oct 2019 - Jul 2020

    • Traffic Support Specialist
      • Oct 2018 - Oct 2019

    • Customer Care Specialist
      • Apr 2016 - Oct 2018

    • Chilled Food Department Manager
      • Sep 2015 - Apr 2016

    • Deli Assistant Manager
      • Sep 2011 - Sep 2015

    • Trainee Deli Manager
      • Sep 2009 - Sep 2011

    • Deli Assistant
      • Sep 2007 - Sep 2009

Education

  • Kodolányi János University

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