Szilvia Ersek

Engineering Division Leader at JOBGROUP | JOB Kft.
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Contact Information
us****@****om
(386) 825-5501
Location
Budapest, Budapest, Hungary, HU
Languages
  • English Professional working proficiency
  • Hungarian Native or bilingual proficiency

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Experience

    • Hungary
    • Human Resources Services
    • 1 - 100 Employee
    • Engineering Division Leader
      • Aug 2021 - Present

      End-to-end Research & Recruitment in Engineering DivisionTeam leadershipFirst point of contact with Partners

    • Consultant, Permanent Placement & Headhunting
      • Feb 2021 - Aug 2021

    • Consultant, Direct Search&Selection
      • 2019 - Jan 2021

      • Leading end-to-end recruitment processes in Headhunting/Direct Search• Market mapping, identifying relevant potential candidates by using data-files, social media and direct search; conducting personal interviews• Preparing short-lists, creating reports• Handling international projects; keeping in touch with ISG's offices internationally • Leading end-to-end recruitment processes in Headhunting/Direct Search• Market mapping, identifying relevant potential candidates by using data-files, social media and direct search; conducting personal interviews• Preparing short-lists, creating reports• Handling international projects; keeping in touch with ISG's offices internationally

    • Coach, Trainer
      • May 2016 - 2018

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Repair Capability Specialist
      • Oct 2009 - Apr 2016

      Managing Repair Vendors’ delivery Repair Process Improvement Supplier KPI / Scorecard definition and measurement Repair transfer project management Repair quality monitoring and improvementVendor auditCustomer complaint handlingLeading technical reviews with vendors

    • Customer Case Manager
      • Feb 2008 - Sep 2009

      First customer contact point in care service deliveryLocal 6Sigma Project OwnerCare Services process development

    • Senior Quality Engineer
      • Dec 2003 - Jan 2008

      Key Quality Indicator (KQI) definition and measurementQuality problems root cause analysisAudit executionProcess development

    • Verification Engineer
      • Jun 2000 - Nov 2003

Education

  • Budapest Corvinus University
    Postgraduate in Economics Studies, Economics
    2011 - 2013
  • Veszprémi Egyetem
    Master of Science (MSc), Information Technology
    1994 - 1999

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