Experience

Metro

• United Kingdom
• Book and Periodical Publishing
• 100 - 200 Employee

• Export Operator / 4PL

  • Dec 2021 - Present

  o Collaborated with supervisor on developing and implementing new information system that resulted in client’s transition from Excel to Metro’s software. Provided individual training sessions and suggested improvements. o Reduced the number of errors in export documents to the point where customer ceased to update error logbook. o Established a partnership based relationship where both parties no longer referred to the contractual agreement to resolve disputes. Changed the customer’s perception from seeing Metro as a company which does the agreed work to an organisation which resolves customer’s problems.o Combined major aspects of sea and road freight export and import as well as domestic movements. Under 4PL agreement operated customer’s warehouse management system, supported customer experience and distribution teams throughout the employment. Conducted meetings with customer’s staff and managers at all levels.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Shipping Clerk / Proxy team lead

  • Sep 2019 - Nov 2021

  o Improved capacity analysis procedure designed to eradicate empty track mileage, achieved 97% volume forecasting accuracy (up to 6 hours in advance)o Demonstrated ability to work under pressure by allocating up to 160 trailers for loading using 28 available bays each shift.o Demonstrated leadership skills by leading teams of up to 25 people throughout the employment. o Designed and provided training on using Amazon information systems to peers as well as to senior members of staff. o Improved capacity analysis procedure designed to eradicate empty track mileage, achieved 97% volume forecasting accuracy (up to 6 hours in advance)o Demonstrated ability to work under pressure by allocating up to 160 trailers for loading using 28 available bays each shift.o Demonstrated leadership skills by leading teams of up to 25 people throughout the employment. o Designed and provided training on using Amazon information systems to peers as well as to senior members of staff.



Triple Q Vape

• Co-Founder

  • May 2018 - Jan 2019

  o Developed product range consisting of liquids for the vaporisers. To include: market research, design and product formulation.o Organised inbound and outbound logistics. Decreased raw materials cost by 50% when identified suppliers from EU and China.o Governed such marketing activities as promotion (using below the market promotions), content creation, pricing and distribution.o Designed production line with the capacity of 10 thousand pieces a week. o Developed product range consisting of liquids for the vaporisers. To include: market research, design and product formulation.o Organised inbound and outbound logistics. Decreased raw materials cost by 50% when identified suppliers from EU and China.o Governed such marketing activities as promotion (using below the market promotions), content creation, pricing and distribution.o Designed production line with the capacity of 10 thousand pieces a week.



CHEP

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Forklift Operator/ Proxy team leader

  • Jun 2017 - Apr 2018



Network of jewellery stores "AMETYST"

• Assistant Regional Manager

  • Feb 2015 - Sep 2016

  o Improved 1C accounting system by upgrading to the server-based version.o Supported in the launching of 9 shops across the region. Skills gained: Negotiated retail premises lease, software installation, selected the product range, provided relevant training to employees. o Maintained regular stock audits, generated inventory and financial reports.o Trusted to carry substantial amounts of cash and jewellery from shops to the office and vice versa.

• IT Specialist

  • Sep 2013 - Feb 2015

  Family business, first appropriate experience.