Experience

Norfolk Tides Baseball Club

• Spectator Sports
• 1 - 100 Employee

• Director of Ticket Operations

  • Dec 2018 - Present

• Assistant Director of Ticketing

  • Oct 2008 - Nov 2018

  Oversee Norfolk Tides season event management including building all components on various TM systems, inventory control, plan purchase and renewal invoice procedures, online ticket management, and printing/mailing of all tickets. Work in coordination with the Sales, Marketing & Sponsorship Departments to build offers/promotions, process all ticket requests and ensure positive ticket buying experience for the public. Provide key resource for all departments with regards to sales reports and statistical data for each event. Supervise Box Office personnel and provide necessary training and information to ensure that Box Office staff are well informed and properly trained in regard to policies and procedures.