Experience

META-INF | Atlassian Platinum Enterprise Solution Partner
• Atlassian Professional

  • Aug 2019 - Present


Giganet Internet Service Provider Ltd.

• Business Developer and IT Consultant

  • Feb 2017 - Jul 2019

  Business process development, management consulting in the area of ICT services • Knowledge management, project- and workflow management software implementation (Confluence, Jira), user education, documentation • Managing internal JAVA software development projects (billing, CRM) • Company policy and sales support material development (portfolio, webpage) Achieved results: improvement of external and internal communication and operational efficiency, cost reduction due to standardization. Show less



Jarokelo.hu

• Hungary
• Civic and Social Organizations
• 1 - 100 Employee

• Board member, fundraiser

  • Feb 2017 - Jun 2019

  Responsible for strategic and business planning, tendering, corporate sales and fundraising campaigns, sales support material development. Achieved results: raising financial support for product development through a successful business planning process within ErsteSEEDS Social Entrepreneurship program. Responsible for strategic and business planning, tendering, corporate sales and fundraising campaigns, sales support material development. Achieved results: raising financial support for product development through a successful business planning process within ErsteSEEDS Social Entrepreneurship program.



DELTA csoport

• Hungary
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Project Manager, IT Support Specialist

  • Jul 2016 - Jan 2017

  Leading transportation IT software and hardware development projects, developing internal support business processes • Serving as the primary point of contact for clients, partners, prepare and successfully execute project plans meeting time, cost and quality targets • Analyzing internal service desk processes, creating development plan, implementing approved changes within the organization Leading transportation IT software and hardware development projects, developing internal support business processes • Serving as the primary point of contact for clients, partners, prepare and successfully execute project plans meeting time, cost and quality targets • Analyzing internal service desk processes, creating development plan, implementing approved changes within the organization



T-Systems Hungary Ltd.

• Hungary
• IT Services and IT Consulting
• 400 - 500 Employee

• • Jul 2009 - Mar 2015

  Leading business to business IT service projects• Serving as the primary point of contact for clients, establishing a long term relationship in order to gather maximum client satisfaction as well as deliver the agreed level of service• Defining project plans, project tasks, dependencies, resources and timeline• Leading IT support team with 10 members, coordinating external partners• Managing and tracking project budgets, creating reports• Managing system migrations, acting as a higher point of escalation, resolutions of the upcoming issues, problem management• Presales tasks: understanding client needs, making calculations, tenders, proposals, contracts• Coordinating internal Lean projects (process modelling, optimizing, finding value and time-consuming points, process designing)• Conducting internal trainings in customer experience topicAchieved results: • I was chosen to be an ambassador of Telekom Hungary as a great work accomplishment. My tasks were standing for decisions of high-level management towards employees and representing them in the organizational development projects. Show less

• • Sep 2008 - Jun 2009

  Assisting service delivery managers• Creating budgets and reports, calculations, participating in tenders and projects• Administrative and logistical tasks