Program Administrator

• Sep 2021 - Present

Social Services Supervisor

• Dec 2016 - Aug 2021

• Supervises and plans work of assigned staff.• Collects evidence, interviews witnesses, and prepares necessary reports according to rules and regulations, state and federal laws• Reviews, approves/disapproves, or renders decisions on casework being performed by staff • Works in collaboration with legal system to ensure safety and achieve desired outcomes. • Promotes awareness of programs within the community.• Serves on numerous support groups and committees in the county to promote the safety of families and children. • Implement developmental training for staff and provide continuous mentoring. • Provide casework assessment and services to children and their families to ensure safety.• Conducts and manages home visits to assess the environments and wellbeing of clients. Show less

Social Services Specialist

• Apr 2014 - Nov 2016

• Assesses the level of risk to children by conducting face to face interviews with the alleged child victims and their caretakers.• Collaborates with law enforcement when children are physically removed from caretakers when the child is found by the courts to be at risk in the home.• Developing Individual Service Plans and Case Plans. Responsible for developing and revising case plans, implementation of programs, goals, strategies, objectives and up keeping of current information on participant and family activity.• Manage high caseloads of approximately 50-75 clients. • Serves as the case manager for children in foster care; ensures that the children are placed in permanent stable families within as short a time frame as possible & supervises visits between children and parents.• Testifies in court as to the level of risk to children placed in the agency’s legal custody. Show less

2nd Assistant Manager

• Apr 2013 - Feb 2014

• Assist Manager with tasks including ordering stock from the warehouse, training new staff members, working out weekly rosters, merchandising new season stock, resolving staff conflicts, theft prevention and was in charge of store when the manager was not on duty. • Handled the register including all cash, debit and credit sales plus refunds and exchanges. • Provided exceptional customer service to every existing & new potential customer. • Opened and closed the store. • Supervised 8 sales associates. Show less