Experience

Heritage Insurance Company Ltd
• United States
• Insurance
• 100 - 200 Employee
• Operational Specialist

  • Feb 2022 - Present


ManhattanLife

• United States
• Insurance
• 200 - 300 Employee

• Life Insurance Examiner

  • Jun 2019 - Present

  Working with Microsoft word, Excel, Outlook and other UI's Performing efficiently by meeting production goal while maintaining accuracy and quality Corresponding with insured's family, funeral homes, Mortgage companies, and funding companies, using both written and oral communication Obtaining medical records, payoff statements, disclaimers, itemized bills and reviewing policies for coverage benefits Reviewing and understanding policy specimen, agreements or contracts Data Entry Problem Solving Educating Investigating Online resource research Training new hires Image plus AS400 LSP Multiple payment systems Claim systems Show less



Kemper Auto & Home Insurance Co.

• Insurance
• 1 - 100 Employee

• Sr. Claims Examiners

  • Jul 2012 - Jun 2019

  Performing efficiently by meeting production goals while maintaining accuracy and qualityCorresponding with insured's family members, funeral homes, and funding companies, using both written and oral communicationObtaining medical records and reviewing policies for coverage benefitsReviewing and understanding policy specimen, agreements, or contractsEnsuring all claim documents have been received and completed correctly before processing any payment to our customersData entryTraining new supervisors and examinerWorking with Microsoft word, Excel, Outlook and other UI's Show less

• Claims Support

  • Dec 2011 - Jul 2012

  Data entry for health service dates, medical services provided, and cost of servicesSet up claims for examiners and file attachmentsWorked with multiple UI's simultaneously



McDonalds

• 100 - 200 Employee

• Cashier/order taker/product handling

  • Jul 2006 - Feb 2015

  Provided friendly customer service Ensured customer's needs are met Spoke clearly and respectfully and kept the environment clean and friendly Inventory check Product handling Data Entry Provided friendly customer service Ensured customer's needs are met Spoke clearly and respectfully and kept the environment clean and friendly Inventory check Product handling Data Entry