Experience

Dignitas Group

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Project Manager / Program Manager

  • Mar 2023 - Present

  Dignitas has multiple Project managers in several business units. The create a community there was a need for more experienced Project and Program managers in the organization. To expand the knowledge base and experience within the team of Project managers and Program managers. As well as consultancy towards end customers in the field of Project and Program management. Part of my role in Dignitas is to be a sparring partner for colleagues, share knowledge and guidance as an SME and help set up an internal community for Project and Program managers. Show less



SimpleS Consultancy BV

• Company Owner and Consultant

  • Jan 2009 - Present

  Started my own company to facilitate me as a Self-employed project / program manager. Experienced IT infra project and program manager within the food sector, healthcare and banking industry. Some small business consultancy on infra related projects and programs (ad interim). Started my own company to facilitate me as a Self-employed project / program manager. Experienced IT infra project and program manager within the food sector, healthcare and banking industry. Some small business consultancy on infra related projects and programs (ad interim).



Aegon Global Technology

• United States
• Information Technology & Services
• 100 - 200 Employee

• Senior Project Manager / Scrum Master A.S.R. Disentanglement

  • Mar 2023 - Aug 2023

  a.s.r. disentanglement program – Phase1 for preparing the absorption of Aegon NL into a.s.r. IAM workstream – splitting all Identity and Access Management provisioning of Aegon NL and Aegon Global. Moving the provisioning streams from Workday to SailPoint and IGL  Workday through SailPoint to IGL. Enabling IGL to be migrated (Split off) to a.s.r. in Phase2 of the separation. All including changing processes, documentation and support. Data separation workstream – Phase1 for data separation between Aegon NL and Aegon Global. Managing several Scrum teams, business analytical teams and infrastructural teams in identifying / analyzing shared data on OneDrive’s, MS Teams sites and SharePoint sites. Assigning that data to the appropriate business units and entities and supporting the data separation. Setup of heightened support (HyperCare) for the IT related changes in the a.s.r. separation program. The goal of HyperCare was to minimize impact on users, business units and business critical capabilities of Aegon NL. Making that happen we were tasked (with 2 colleagues) to align the needed teams in the Global Technology Services organization: GTS engineering, GTS architecture, GTS security and GTS IT support. Liaison between the program and the development teams in the Aegon NL organization. Using a combination of Prince II methodology on the program level and Scrum methodology on the execution level. Helping negotiate the contract and alignment of Kyndryl/IBM for extended 1st line support. Weekly meetings with the different communication departments on planning delivering input: management reporting (supporting role), stakeholder management / communication and end user communication. Defining processes of running heightened support and aligning them with the BaU operations enabled us to plan and run Hypercare with success. Closing Hypercare and handing over to BaU within 2 weeks after the separation activities ended. Show less



PVH Corp.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Portfolio Manager / Senior Project Manager Retial Omni Channel

  • Aug 2021 - Mar 2023

  All Tommy Hilfiger and Calvin Klein stores needed a new network layout. My teams had the challenge of managing the design, scalability, communications and roll out of this project. With multiple teams in multiple countries, we had the challenge of coordination and guiding the implementation of a new Cisco Meraki infrastructure. The roll out of the 450+ stores took a little over a year including alignment, hardware orders and vendor management. In parallel I had 3 other tasks. Troubleshooting the transition from Proof of Concept to Production – POC to PROD - of the RFID roll out in all outlet stores. The RFID solution was developed and tested to create a live overview on stock accuracy in stores with success. Roll out started immediately after without productizing the solution. Started the process of ending the POC, troubleshooting outstanding challenges in development / bug fixing and creating a landing zone within the organization to move the solution into a production phase. Guiding and mentoring the project team to select a vendor and negotiate for single Internet Service Provider for all stores in the EU, including the design, requirements and project setup. Show less



5CA

• Netherlands
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Manager PMO

  • Nov 2020 - Aug 2021

• Senior projectmanager digital

  • Sep 2020 - Aug 2021



LeasePlan Nederland

• Netherlands
• Financial Services
• 400 - 500 Employee

• Infra program manager

  • Feb 2020 - Mar 2020

  LeasePlan Digital was in need to remediate issues with their environment. There was a need to create a new, future proof and modular situation to facilitate LeasePlan’s growth and future. I was given the task to create a program / project team to start the work with external suppliers. During the startup phase the internal need changed followed by Corona resulting in the termination of the program. LeasePlan Digital was in need to remediate issues with their environment. There was a need to create a new, future proof and modular situation to facilitate LeasePlan’s growth and future. I was given the task to create a program / project team to start the work with external suppliers. During the startup phase the internal need changed followed by Corona resulting in the termination of the program.



SimpleS

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Project / program manager

  • Mar 2019 - Nov 2019

  After traveling for 4 years straight and having to deal with a personal loss in the family. I decided to have a sabbatical to unwind. After traveling for 4 years straight and having to deal with a personal loss in the family. I decided to have a sabbatical to unwind.



Nordea

• Finland
• Banking
• 700 & Above Employee

• Team manager Nordea MQ

  • Jun 2018 - Mar 2019

  The MQ team at Nordea needed consolidation of mainframe, midrange and their support desk member. Strengthening their infra structure that had been neglected for some time. All at once.The challenge was solidifying the teams, processes and communication in a cross border. Redeploying the infrastructure toward a stable, secure and more manageable situation.Success achieved by setting up a new overall MQ environment with new architecture. Implemented by the teams themselves through better cooperation, hard work and mainly fun doing what engineers love to do Show less

• Senior Project Manager / Program Manager

  • Mar 2015 - Jun 2018

  Project Manger / Program Manager for the department common IT.Responcible for Lifecycle Management of the Finnish core banking platform. The HP NonStop, core payment system in Finland.The technical implementation projects were managed by me from start to finish including setting up the project, writing PID, risk analysis, communications (internally and externally), client expectation management, changes and common IT KPI’s. After the program started creating a new strategy for the platform going forward 5 years from now. Creation of timelines, plans, alignment, budget requests and implementation of needed improvements to prepare for the furture. A work in progress one might say. Show less



SimpleS Consultancy

• United Kingdom
• Airlines and Aviation

• Business consultant

  • Sep 2014 - Mar 2015

  Consultancy work for small businesses. Small assignments (about 2 or 3 days per week). • Implementing complete network environments (<50 clients) • Advising on IT problems o Migration o New network infrastructure o IT policy • Managing 3rd party implementers • Contract negotiation Consultancy work for small businesses. Small assignments (about 2 or 3 days per week). • Implementing complete network environments (<50 clients) • Advising on IT problems o Migration o New network infrastructure o IT policy • Managing 3rd party implementers • Contract negotiation



ING Nederland

• Netherlands
• Banking
• 700 & Above Employee

• Transition manager / Project manager / Program manager

  • Mar 2011 - Mar 2014

  Project manger / Program manager for the General Capabilities department responcible for all storage related migrations. Lifecycle Management. Budget ranged from <1.5mio for services up to <5.5mio in hardware implementations. All projects were managed by me from start to finish including setting up the project, writing PID, risk analysis, communications (internally and externally), client expectation management, changes and OIB KPI’s. Managing internal teams: SUN BE, SUN NL, BDA BE, BDA NL, Storage teams BE, Storage team NL, CCRM NL. 3rd Party suppliers.• Storage Improvement Programme Online (program end January 2014)o Life Cycle Management EMC storage o Life Cycle Management HDS storageo Life Cycle Management HP storage (and HP non stop)• Storage Improvement Program Offline (programm end march 2014o Life Cycle Management TSM and IBM P770 Including Proces, Stack building, Migration preparation & hand over to organisationo Implementation of secure remote access for all sotrage vendorso Lifecycle management of all ATL and VTL for backup (new backup infrastructure)o SCV v.s. VPLEX POCo POC & Implementation of the Aptare reportingsystemAs Transition Manager / Project Manager / Programm Manager all IT related services are in my span of control for N+1 project initiated by the TS organisation within the ING corp. Technical related issues ranging from deployment to service are the responcibility of the Transtion Manager. As Program manager I had the full respocibility for the projects, not only the scope for the technical aspect. This means alligniment of internal departments, contract negotiation with 3rd party supliers manking sure that new technology is handed over to operations, budget and reporting up to level 1 within the ING. Show less

• Project manager / Program manager

  • Oct 2012 - Oct 2013

  Scope of this project was the lifecycle management of the complete HP NonStop environment of the ING. This system is the primary payments system handeling all transaction from and to the ING. The project was managed by me from start to finish including setting up the project, writing PID, risk analysis, communications up to boardlevel ING and EU level HP, client expectation management all parties involved, changes and OIB KPI’s. Managing internal teams: Cards, Payements, ING direct, ING Internet banking SEPA teams, BCDR teams, HP NonStop teams, Storage team NL, CCRM NL, Physical planning and MT OIB.Scope• Placement of the new hardware in several datacentreso HP NonStop servers DTAP and storage• Build and verification of complete new stacks for all serverso Including application rebuild to be compatible with new servers and stack• Updating and verifying all connections incomming and outgoingo MasterCardo VISAo ATMo PINo Mijn INGo etc• Migrationo Strategyo Executiono Testo Aftercare• DCDR stage 5 test, running the complete enviroment in DR for a week in conjunction with a migration Show less

• Project manager

  • Dec 2010 - Mar 2011

  As the project manager in the program Directory Security Services (DSS). I had the task of managing the disentaglement of the bank on user acces level and security services. The ECB mandated that endurance companies and bank were not allowed to be one entity due to risk.My team was responsible for the split on access to systems, AD, user data, HR related applications / data, applications, application related dat and and managed services between Nationale Nederlanden and ING.

• Infra specialist / Technical coördinator

  • Sep 2010 - Jan 2011

  Coördinate service levels between ATOS and ING. Making sure service levels are up to ING IOB standards.Outsourcing of services to ATOS and defining ING and ATOS responcibilities. Infrastructure, monitoring, SLA and applications are included. Managing Project Cleansing for User Acces Management through role bases access (RBAC).Initiate and Coördinate DR tests for access management systems en security related systems.



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Service delivery manager Benelux

  • Jan 2010 - Apr 2010

  As ad interim MCO service delivery manager I was responsible for operational delivery of the end to end services (with a local scope) to the Unilever Business Units in the Multi Country Organisation (MCO) Benelux.This will include: Service level Agreements (SLA’s), Operational Level Agreements (OLA’s) and Underpinning Contracts (UC’s). As ad interim MCO service delivery manager I was responsible for operational delivery of the end to end services (with a local scope) to the Unilever Business Units in the Multi Country Organisation (MCO) Benelux.This will include: Service level Agreements (SLA’s), Operational Level Agreements (OLA’s) and Underpinning Contracts (UC’s).

• Consultant

  • Jul 2009 - Dec 2009

  Consultancy work for small businesses. Small assignments (about 2 or 3 days per week). • Implementing complete network environments (<50 clients) • Advising on IT problems o Migration o New network infrastructure o IT policy • Managing 3rd party implementers • Contract negotiation Consultancy work for small businesses. Small assignments (about 2 or 3 days per week). • Implementing complete network environments (<50 clients) • Advising on IT problems o Migration o New network infrastructure o IT policy • Managing 3rd party implementers • Contract negotiation

• Project manager / consulant

  • Nov 2007 - Jul 2009

  Employed by Integer a subsiduary of Ordina. During that time I was a consultant working for ING Bank as Technical Project Manager, Project Manager and Trouble Shooter (Facilitator). Projects: • Cleanup storage Issues Wholesale - enabling capacity management, reducing bottlenecks for database growth (Sybase, SQL and Oracle) • Storage delivery for CCRM - forecasting on projects and programs, utilization and natural growth • Storage migration for CCRM - lifecycle management and migration of all data from Belgium to Dutch data centers • Get Well program - introducing new technologies to further downsize number crunching databases and storage utilization • CCRM Next Generation Future Technologies - creating a roadmap for CCRM infra related issues that has been implemented after my contract ended Responsible for: Managing the stream within these projects. Managing several teams in BE and NL. Maintaining contacts with 3rd party suppliers (EMC, SANPulse and SUN Microsystems). Coordinate changes. Investigate and evaluate cross-border problems in IT service delivery. Show less



Leones

• France
• Business Consulting and Services

• Project manager

  • Jan 2007 - Sep 2007

  I’ve worked for “Leones ICT” as project manager/coordinator for a short year now. This job was a logical step up from Resource planner. In the beginning I was only responsible for the smaller projects, but ended up with large ones due to lack of staff.Some examples of some projects managed by me:• Migration project with virtualization• Internet Café’s• Server migration and virtualization• P2V implementation• Moving servers / server arrays• San Migration• Server implementationResponsible for: Starting up the project (kick off); communication with 3rd party suppliers, customers and own engineers; deliverables; closing of the project (kick down).Internal Assignments:• Acting service manager• Claim investigationResponsible for: Service manager responsible for all our SLA contract. Managing helpdesk and system administrators. Maintaining budget responsibility. Show less

• Resource planner

  • Sep 2006 - Jan 2007

  My job as resource planner gave me the responsibilities of:• Planning the system administrator and helpdesk for our full service clients (SLA)• Making preparations for small order that had to be done by engineers and architects.o Making sure materials were on siteo Making the initial appointment with clients or third party supplierso Making sure the engineer of architect had all the necessary informationo Coordinating the order• Managing smaller orders

• Senior systems administrator

  • Dec 2005 - Sep 2006

  My tasks as senior systems administrator were:• Leading System engineer at 4 full service clientso Responsible for maintaining the serverso Creating status reports internally and to the clientso Escalating and managing escalation where necessaryo Intensive communicating with clients, colleague administrators and end users



Qmagic

• South Africa
• IT System Training and Support

• Senior helpdesk / Systems administrator

  • Aug 2004 - Dec 2005

  Working for “Qmagic IT” I was detached as senior helpdesk / system administrator at several clients: BK Bouw / CPS / Publieke Omroep / Magic Ventures / Deelgemeente Slotervaart (Amsterdam)• Registering call’s• Solving call’s• An Upgrade project for Lotus Notes• Setting up new locations for training (Citrix, CMS, SQL, Web and Exact)• Implementing Antivirus on workstations and servers• Implementing Mails can software on Exchange servers• Implementing an new call registration system (Topdesk)• Migration from Windows NT and Windows ’98 to Windows 2000 and Windows XP• Configuring and maintaining Backup software Show less

• Helpdesk trainer / Internal system administrator

  • Feb 2005 - Oct 2005

  Educating helpdesk employees in: ITIL, Calls systems and helpdesk didactics • Explaining ITIL• Demonstrating several call registration systems• Teaching by exampleMaintaining the internal systems for Qmagic as a systems administrator



Sytec Computing

• Owner

  • Jan 1996 - Dec 2004

  Owned and run my first own company building tailor made computers and providing support / services for small businesses. B2B and private customers. Owned and run my first own company building tailor made computers and providing support / services for small businesses. B2B and private customers.



Sycron Nederland BV

• Helpdesk / Systems administrator

  • Aug 2001 - Aug 2004

  Tasks and responsibilities: • Registering call’s • Maintaining ITIL processes • Solving call’s with Windows NT 4.0 server and workstation, Micro Soft office, Windows 2000 server and workstation • Solving hardware problems Tasks and responsibilities: • Registering call’s • Maintaining ITIL processes • Solving call’s with Windows NT 4.0 server and workstation, Micro Soft office, Windows 2000 server and workstation • Solving hardware problems



Kooiman goep BV

• Junior account manager

  • May 2000 - Oct 2000

  At “Kooijman Groep BV” I worked as a Junior Account Manager. • Supporting the sales team • Wrapping up sales projects • Advising clients and colleagues • Bridging the gap between the technical engineers and sales At “Kooijman Groep BV” I worked as a Junior Account Manager. • Supporting the sales team • Wrapping up sales projects • Advising clients and colleagues • Bridging the gap between the technical engineers and sales