Symen Mulders

Information Security Analyst at SUNY Plattsburgh
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Contact Information
us****@****om
(386) 825-5501
Location
Clinton County, New York, United States, US

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Information Security Analyst
      • Jan 2016 - Present

      Formulated organizational policy and defined the overall direction for the information security programs as the Chair of organization-wide committee of key personnel and stakeholders in information security. Facilitated a process for the contract/purchase review of items with information security scope. Monitored and reported on the compliance activities and provided information security expertise, project planning, and execution support to the information technology team. Supervised and guided interns focused on information security.* Credited for putting in place a structured information security program and reducing the risk of a security breach by working with teams to implement PCI, HIPAA, and partial NIST compliance.* Implemented training for hundreds of employees, oversaw vulnerability management for a network of approximately 8,000 systems and achieved compliance with the Payment Card Industry’s Data Security Standard. * Reduced risk and saved potential millions in compliance costs by developing a centralized approach in collaboration with a Qualified Security Assessor firm and standardizing all 20+ merchants on the same credit card processing solution. * Provided an escalated level of incident response for security issues.* Built an alerting system using Splunk security monitoring system for early detection and remediation of compromised accounts, reducing the staffing costs and the risk of a security breach. Show less

    • Supervising Programmer/Analyst
      • Sep 2011 - Dec 2015

      Managed all VMWare VSphere, Microsoft Windows, and Linux servers as a Lead System Manager. Supervised system management and programming staff and interns. Facilitated communication and coordinated system and security processes and procedures with the other IT staff in the organization. Performed regular system maintenance functions such as performance monitoring/tuning, capacity planning, software/hardware installation/upgrade/testing, and security audits.* Designed and built a Virtualized IT Infrastructure with data centers in two different locations and a fiber-optic link connecting them. Reduced the number of server systems in the service by over 90%, reduced the outlays for hardware and electrical & cooling costs significantly. * Restored full network functionality and eliminated the need for the second virtual server cluster, saving approximately $30,000 costs by consolidating the two virtual server clusters under pressure. Show less

    • Senior Programmer/Analyst
      • Sep 2004 - Aug 2011

      * Re-designed the Electronic Messaging System which would run on inexpensive commodity hardware at a savings of more than 75% over the projected cost of maintaining the existing system. Migrated e-mail to the Google Cloud several years later again with zero downtime. * Architected an Infrastructure Monitoring Solution, as a result of which was able to maintain reliability and controlled glitches/failures, improving customer experience and achieving cost reductions. * Developed a Secure Forms System for faster call turnaround, as a result of which the Front-line technicians safely ran system actions between 50 and 100 times a day and the incident resolution time decreased significantly, and escalations dropped to about 10% of previous levels. Show less

    • Programmer/Analyst
      • Oct 2001 - Aug 2004

      *Designed and built an Identity Management System and a Web Content Management System.

Education

  • State University of New York College at Plattsburgh
    Bachelor of Science (B.S.), Computer Science
    1997 - 2001

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