Sylwia Ilona Borycka

Chatbot Designer at PerfectBot
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL
Languages
  • Polish Native or bilingual proficiency
  • English Full professional proficiency

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5.0

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David Wisniewski

I had the pleasure of meeting Sylwia at Kozminski University. Above all, I was particularly impressed by her interest towards the science and the human brain. I remember our conversations on the working of the brain and the influence of marketing on it. Another thing I noticed was that she is a young ambitious person with a first experience as an internal trainer. Besides, I also noticed that she likes to volunteer and help other people. In my opinion, Sylwia would be an asset to any team.

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Credentials

  • UX for Voice: Planning and Implementation
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • FCE
    Cambridge Assessment English
    Mar, 2018
    - Nov, 2024
  • BULATS
    Cambridge English Language Assessment
    May, 2017
    - Nov, 2024

Experience

  • PerfectBot
    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chatbot Designer
      • Mar 2020 - Present

      - designing effective conversational experiences- defining the 'intents' and 'entities' portfolio- creating design documents- reviewing conversations transcripts to identify gaps in the conversation design- interpreting NLU performance metrics to drive specific goals- interacting with the customer to comprehend the current situation and future needs - designing effective conversational experiences- defining the 'intents' and 'entities' portfolio- creating design documents- reviewing conversations transcripts to identify gaps in the conversation design- interpreting NLU performance metrics to drive specific goals- interacting with the customer to comprehend the current situation and future needs

  • PerfectBot
    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Junior Chatbot Designer
      • Apr 2019 - Aug 2019

    • Trainee
      • Feb 2019 - Apr 2019

  • Fundacja Zwalcz Nudę
    • Poland
    • Events Services
    • 1 - 100 Employee
    • New Business Specialist
      • May 2018 - Sep 2018

  • Copernicus Science Centre
    • Poland
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Trainee in Research Department
      • Oct 2017 - Dec 2017

  • GMC Sp. z o. o.
    • Assistant Manager in Sales&Marketing Department
      • Aug 2016 - Aug 2016

    • Trainee
      • Jul 2016 - Jul 2016

Education

  • Akademia Leona Koźmińskiego (Kozminski University)
    Master's degree, Management in virtual environment
    2018 - 2020
  • Católica Lisbon School of Business and Economics
    Master's degree, Management (Student Exchange)
    2019 - 2019
  • Akademia Leona Koźmińskiego (Kozminski University)
    Bachelor's degree, Psychology in management
    2015 - 2018

Community

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