Sylwester Jassa
ServiceNow Presales Manager & Business Solutions Consultant at SPOC - ServiceNow Experts- Claim this Profile
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English Full professional proficiency
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Russian Elementary proficiency
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Ukrainian Elementary proficiency
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Polish Native or bilingual proficiency
Topline Score
Bio
Steven Ormston
Sylwester's experience and business acumen shine through with his work. He is modest and dedicated, people engaging with him can expect a consummate professional that's eager to engage.
Steven Ormston
Sylwester's experience and business acumen shine through with his work. He is modest and dedicated, people engaging with him can expect a consummate professional that's eager to engage.
Steven Ormston
Sylwester's experience and business acumen shine through with his work. He is modest and dedicated, people engaging with him can expect a consummate professional that's eager to engage.
Steven Ormston
Sylwester's experience and business acumen shine through with his work. He is modest and dedicated, people engaging with him can expect a consummate professional that's eager to engage.
Credentials
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Certified Implementation Specialist - IT Service Management
ServiceNowNov, 2020- Nov, 2024 -
Certified Implementation Specialist - Project Portfolio Management
ServiceNowSep, 2019- Nov, 2024 -
ServiceNow Certified System Administrator
ServiceNowJul, 2016- Nov, 2024
Experience
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SPOC - ServiceNow Experts
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Poland
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IT Services and IT Consulting
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1 - 100 Employee
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ServiceNow Presales Manager & Business Solutions Consultant
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Jul 2019 - Present
Building SPOC brand and ServiceNow products awareness and knowledge on the European market. Product Management activities drive and support.Business development and sales activities support and coordination.
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ServiceNow Business Solutions Consultant
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Jul 2017 - Jul 2019
Business Solutions Consulting for ServiceNow implementation projects IT Process Consulting for Service Now implementation projectsServiceNow Technical ConsultingMultiple business sectors and areas implementaions including: finance, banking, shared services, law & legal services, education, aviation, logistics, telecom and automotive.
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Atos
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France
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IT Services and IT Consulting
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700 & Above Employee
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Senior Consultant
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Apr 2017 - Jul 2017
IT Strategy & Transformation Senior Consultant in Atos. Previously working for Customer Service & Master Data organizations providing back office sales support services and data maintenance operations. Equipped with Service Now, SAP (SD, BW, MM) & Sharepoint knowledge, project management and leadership skills, system & process improvement or data migration projects experience and continuous capability growth mindset. IT Strategy & Transformation Senior Consultant in Atos. Previously working for Customer Service & Master Data organizations providing back office sales support services and data maintenance operations. Equipped with Service Now, SAP (SD, BW, MM) & Sharepoint knowledge, project management and leadership skills, system & process improvement or data migration projects experience and continuous capability growth mindset.
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Coty
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Netherlands
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Personal Care Product Manufacturing
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700 & Above Employee
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Master Data Service Center Capability & Transition Leader
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Oct 2016 - Mar 2017
SAP Master Data migration lead for Europe in global business transition project. Master Data Service Center processes migration lead for business transition project. Capability Grow and Users Training Plan owner for Europe Master Data Service Center Organization. Business Process Expert role for all Master Data and SAP related projects and process changes. SAP Master Data migration lead for Europe in global business transition project. Master Data Service Center processes migration lead for business transition project. Capability Grow and Users Training Plan owner for Europe Master Data Service Center Organization. Business Process Expert role for all Master Data and SAP related projects and process changes.
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Procter & Gamble
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United States
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Manufacturing
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700 & Above Employee
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Master Data Service Center Capability Leader
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Jun 2014 - Sep 2016
Owner and designer of ServiceNow based application and leader of implementation project. Solution based on his concept brought Master Data team and service to another level, introducing exceptional transparency, ease of use and flexibility (ease of change) for both: tool and processes. Successful delivery of tons of SAP and Master Data related implementations and projects. Best results of data quality, completeness and “right-first-time request” checks after data migration projects (e.g. business transition - SAP box change) proves his excellent knowledge of methodology, organization, management skills and target oriented mindset.Owner of team capability growth process and leader of networks between Key Users, End Users and external process or business experts continuously delivering knowledge and updates on tools and processes related changes. Show less
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Wella Master Data Expert
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Mar 2013 - May 2014
Project “Morphosis” – Centralization of all Master Data operations to one team and location as process expert.Project “One Master Data” – delivering mapping and processes simplification and standardization concepts for Master Data operations in Europe.Capability Grow and Users Training Plan owner for Europe Master Data Service Center.Master Data, Order Management, Sales Reporting (BW) expert or key user role in all P&G Professional Beauty Back office operations related projects since 2010. Show less
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Wella Master Data & BW Key User
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Feb 2010 - Mar 2013
Business Process ImprovementSystem & Process TestingEnd User Training Business & Process Requirements Definition
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Master Data Specialist
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Nov 2008 - Feb 2010
Master Data Maintenance and Customer Service Support
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Wella Professional School
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United States
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Higher Education
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1 - 100 Employee
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Sales Administration Specialist
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Jun 2007 - Jan 2008
Customer Service Organization Support Sales Reporting Support Customer Service Organization Support Sales Reporting Support
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Community
