Sylvya Andress Gutierrez

Accounting Assistant at Picnic Time Family of Brands
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Location
Los Angeles Metropolitan Area
Languages
  • Inglés Native or bilingual proficiency
  • Español Native or bilingual proficiency

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Credentials

  • CMS certified Meeting Specialist
    Specialized Meetings & Events
  • Madrid Fusion
    Madrid Fusion

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Accounting Assistant
      • Jan 2022 - Present

    • Receptionist/ Accounting support
      • Jul 2021 - Present

    • United States
    • Farming
    • 1 - 100 Employee
    • Hospitality Coordinator
      • Sep 2019 - Jul 2021

    • Mexico
    • Hospitality
    • 1 - 100 Employee
    • Farm to Table Restaurant Manager
      • Feb 2017 - Nov 2017

      A exclusive boutique hotel, located along the pacific coast of the southern Bajapeninsula, in a small town known as "El Pescadero", I managed a staff of 21restaurant employees of two restaurants and a pool bar located within theproperty. It was the best job I have ever experienced, nothing but greatmemories, I was gratified to personally know each and every guest wereceived and served. Included in my duties was everything from F&B, staffscheduling, beverage inventory, cutlery, event furnishings (decor), weddingand special event planning, and occasional birthday and family events, evencreating innovative "Farm To Table" organic events with recognizedinternational chefs.

    • Mexico
    • Hospitality
    • 1 - 100 Employee
    • Pro Shop Associate
      • Aug 2016 - Feb 2017

      In addition to simple golf course operations, I was charged with selecting the Pro Shop's seasonal merchandise, merchandise inventory, golf course tour and education, and maintaining close and professional relationships with the golf course membership. As assistant with the golf pro, we promoted the golf course internationally, successfully inviting golf tournaments for special holidays and weekends. In addition to simple golf course operations, I was charged with selecting the Pro Shop's seasonal merchandise, merchandise inventory, golf course tour and education, and maintaining close and professional relationships with the golf course membership. As assistant with the golf pro, we promoted the golf course internationally, successfully inviting golf tournaments for special holidays and weekends.

    • Mexico
    • 1 - 100 Employee
    • Restaurant Manager
      • Jan 2016 - Apr 2016

      In coordination with the executive chef of the hotel restaurant, located in Historic Puebla, Mexico. We jointly developed and implemented a new menu for all three seatings, adding innovative and visually appealing designs for holiday events, special occasions and offering family oriented brunch weekend gatherings, increasing restaurant sales by approximately 25%. As a result of the above mentioned, learned to develop feasible revenue income for the hotel's manager. In coordination with the executive chef of the hotel restaurant, located in Historic Puebla, Mexico. We jointly developed and implemented a new menu for all three seatings, adding innovative and visually appealing designs for holiday events, special occasions and offering family oriented brunch weekend gatherings, increasing restaurant sales by approximately 25%. As a result of the above mentioned, learned to develop feasible revenue income for the hotel's manager.

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Reservations Sales Agent
      • Jul 2015 - Dec 2015

      As part of a three person team to manage the 4 diamond Intercontinental Hotel (IHG) reservations division, in Puebla, Mexico, as I assisted in conjunction with the hotel's Chief Operational Officer (COO), I learned how international hotels chains are operated and managed in order to reach and maintain their specific corporate and competitive goals guest loyalty. As part of a three person team to manage the 4 diamond Intercontinental Hotel (IHG) reservations division, in Puebla, Mexico, as I assisted in conjunction with the hotel's Chief Operational Officer (COO), I learned how international hotels chains are operated and managed in order to reach and maintain their specific corporate and competitive goals guest loyalty.

    • Accounting & Catering Internship
      • May 2014 - Dec 2014

      A 6 month, 10 hours a day internship at an exclusive hotel located historic Puebla, Mexico. Half of my internship was in accounting, debits and credits, payroll, review of state tax obligations and invoicing, the other half of my internship was in special event catering, personally supervising and coordinating logistics for large social and corporate events. A 6 month, 10 hours a day internship at an exclusive hotel located historic Puebla, Mexico. Half of my internship was in accounting, debits and credits, payroll, review of state tax obligations and invoicing, the other half of my internship was in special event catering, personally supervising and coordinating logistics for large social and corporate events.

    • Mexico
    • Higher Education
    • 400 - 500 Employee
    • Rooms Division, Front Desk & Kitchen
      • May 2013 - Aug 2013

      While in university, a required course in the hospitality curriculum was to develop hospitality experience at the university hotel. Included in this course curriculum where;Rooms division: Received, inspect, verify and maintenance of rooms for delivery.Front desk: Guest services, general accounting and shift supervision.Food and Beverage: Breakfast preparation, occasional room service, inventory and quality control. While in university, a required course in the hospitality curriculum was to develop hospitality experience at the university hotel. Included in this course curriculum where;Rooms division: Received, inspect, verify and maintenance of rooms for delivery.Front desk: Guest services, general accounting and shift supervision.Food and Beverage: Breakfast preparation, occasional room service, inventory and quality control.

    • Travel Agent in training
      • May 2009 - Jul 2009

      A multi-generational family tourism entity in Baja, I wanted to know everythingthere is to know about tourism, in addition to traveling the world before Iattended to university. This opportunity allowed me a worldly educationoutside traditional classroom studies, giving me an experience of a lifetimethat very few people obtain. A multi-generational family tourism entity in Baja, I wanted to know everythingthere is to know about tourism, in addition to traveling the world before Iattended to university. This opportunity allowed me a worldly educationoutside traditional classroom studies, giving me an experience of a lifetimethat very few people obtain.

Education

  • Universidad de las Américas Puebla
    Licenciatura, Administración/Gestión de servicios de hostelería
    2010 - 2015

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