Sylviana L.

Chief Human Resources Officer at Columbus House, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Hamden, Connecticut, United States, US

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Chief Human Resources Officer
      • Oct 2020 - Sep 2023

      New Haven, Connecticut, United States Provide HR support and guidance to all members of the organization management and direct level staff. Ensure the legal, ethical, efficient, competent, and timely administration of agency compensation and benefits programs, Affirmative Action Plan, and employment related legal compliance; risk management and other required reporting. • Development of new personnel policies to keep pace with new and current laws and recent developments, i.e. vaccine mandate and remote work • Track HR… Show more Provide HR support and guidance to all members of the organization management and direct level staff. Ensure the legal, ethical, efficient, competent, and timely administration of agency compensation and benefits programs, Affirmative Action Plan, and employment related legal compliance; risk management and other required reporting. • Development of new personnel policies to keep pace with new and current laws and recent developments, i.e. vaccine mandate and remote work • Track HR metrics and report on KPI’s to measure recruitment trends, employee turnover and retention, employee and candidates demographics Part of the responsibilities of the Chief HR Officer in this role is to oversee the subcontract for IT services including purchasing of equipment, manage renewal of licenses, servers, cloud services, cyber insurance and compliance, and leased equipment. Manage internet, fiber and cellphone carrier contracts and equipment. Track use of ticket system, and work with weekly onsite staff to address jobs that require physical rather than remote control (configuration of camera system, physical server, new “equipment deployment”).

    • Director of Human Resources
      • Mar 2020 - Sep 2020

      New Haven, Connecticut, United States

    • Human Resources Manager
      • Jul 2018 - Mar 2020

      Chester, Connecticut Business Support | Management Process- HR North & Central America Management and administration of the Human Resource function, including recruitment, payroll processing, compensation & benefits administration, workforce development & training, Human Resource strategy and safety administration. Managed all HR affairs including payroll as a department of one. Applied an employee development strategy for employees in North and Central America (Canada, US and Mexico) while collaborating… Show more Business Support | Management Process- HR North & Central America Management and administration of the Human Resource function, including recruitment, payroll processing, compensation & benefits administration, workforce development & training, Human Resource strategy and safety administration. Managed all HR affairs including payroll as a department of one. Applied an employee development strategy for employees in North and Central America (Canada, US and Mexico) while collaborating with other HR professionals internationally, and headquarters in Germany, serving as a business support partner. • Developed and implemented HR strategies by identifying issues and provided recommendation and corrective actions • Established HR annual goals in line with global and local organizational objectives • Supported management, provided resources, anticipated, addressed and implement changes Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Director of Human Resources
      • Feb 2016 - Jul 2018

      New Haven, CT Responsible for the operations of the department and administer human resources management for 220+ employees, provide guidance on employee relations and partner with managers to provide corrective actions by ensuring policy compliance. Oversee the newly created employee life cycle including a redesigned New Employee Orientation. Identify training needs for supervisors and managers.

    • Research Services
    • 1 - 100 Employee
    • HR Consultant
      • Feb 2016 - May 2016

      Hartford CT Provided consulting services, directed and transitioned the HR administrative functions of the organization until the new HR Director was hired.

    • Director of Human Resources
      • Apr 2011 - Feb 2016

      Hartford, Connecticut Area Facilitated the provision of all HR areas for 80+ employees in five different locations, processed biweekly payroll and oversaw the direct operations of two sites. Provided guidance and input on restructuring, workforce and succession planning Administered employee benefits, made recommendations. Performed analyses such as usage, coverage, effectiveness, cost, plan experience and gather information and data for the preparation and filing of annual health and welfare, and retirement plan… Show more Facilitated the provision of all HR areas for 80+ employees in five different locations, processed biweekly payroll and oversaw the direct operations of two sites. Provided guidance and input on restructuring, workforce and succession planning Administered employee benefits, made recommendations. Performed analyses such as usage, coverage, effectiveness, cost, plan experience and gather information and data for the preparation and filing of annual health and welfare, and retirement plan 5500s and prepared annual non discrimination testing reports Managed retirement benefits and implemented new policies and programs Ensured compliance with regulatory requirements

    • Government Administration
    • 1 - 100 Employee
    • Keefe Center, ESL Case Manager
      • Sep 2010 - Mar 2011

      More Than Just a Job, Welfare to Workforce Program Helped custodial parents on welfare become employable by providing training and job readiness. Collaborated with the DOL and CT-Works to provide support to candidates seeking employment, contacted employers for available job openings and established networks within the community Successfully placed candidates in retail and manufacturing jobs Conducted interviews for the selection of program participants Prepared reports with… Show more More Than Just a Job, Welfare to Workforce Program Helped custodial parents on welfare become employable by providing training and job readiness. Collaborated with the DOL and CT-Works to provide support to candidates seeking employment, contacted employers for available job openings and established networks within the community Successfully placed candidates in retail and manufacturing jobs Conducted interviews for the selection of program participants Prepared reports with participants’ progress in training Revised resumes, cover letters and completed job placement forms Show less

    • HIV Case Manager
      • Jul 2007 - Jun 2010

      Optimized clients’ functioning by facilitating quality services and support keeping a caseload of 37 clients connected to care Created measurable goals with clients within realistic time frames Monitored clients’ progress to meet established goals, and documented activities Participated in case conferences to sustain and improve clients’ services Conducted initial assessment of clients’ strengths and needs

    • Held multiple positions
      • Sep 2003 - Jun 2007

      Guaynabo, Puerto Rico Started as a Station Attendant (4 months) Worked as a Train Operator and Station Official (1.5 years) For the last 2 years, worked as an Instructor for the Training, Technology Transfer & Community Relations Department providing Training for all Operation Positions.

    • Puerto Rico
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Master Controller
      • Sep 2001 - Sep 2003

      Responsible for monitoring the quality and accuracy of the on-air product, ensuring continuous operation and that the transmission meets government regulations, troubleshooting equipment malfunctions, and preparing programming for future playback Operated broadcast equipment, which includes monitors, receivers, audio machines, transmission equipment, and, computer broadcast automation equipment for recording and playback of on-air programming

Education

  • University of New Haven
    MBA, Business, Human Resource Management
    2009 - 2010
  • University of New Haven
    Graduate Certificate, Marketing
    2011 - 2011
  • Universidad del Sagrado Corazón
    Bachelor of Arts (B.A.), Communication, General
    1999 - 2003

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